Aktuelle Jobs im Zusammenhang mit IT Support Specialist - Köln, Nordrhein-Westfalen - netzorange IT-Dienstleistungen

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    vor 2 Wochen


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    vor 3 Wochen


    Köln, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

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IT Support Specialist

vor 2 Monaten


Köln, Nordrhein-Westfalen, Deutschland netzorange IT-Dienstleistungen Vollzeit

Übernahme von Verantwortung und neue Herausforderungen – Bei netzorange IT-Dienstleistungen suchen wir einen engagierten IT Support Specialist (m/w/d), der bereit ist, in einem dynamischen Umfeld zu arbeiten.

Aufgabenbereich
  • Erster Ansprechpartner für unsere Kunden im 1st Level Support, sowohl vor Ort als auch remote.
  • Gewährleistung eines reibungslosen IT-Betriebs und kontinuierliche Verbesserung der bestehenden Netzwerk- und Infrastrukturkomponenten.
  • Installation und Bereitstellung von Clients, Druckern und Netzwerktechnologien.
  • Verwaltung und Pflege von Microsoft 365 Produkten.
  • Überwachung und Pflege unserer Monitoring- und Überwachungssysteme.
  • Entwicklung und Umsetzung neuer Lösungsansätze.
  • Durchführung von Software-Rollouts und Updates.
  • Geplante Übernahme von 2nd-Level Supportaufgaben in der Zukunft.
Anforderungsprofil
  • Abgeschlossene technische Ausbildung im IT-Bereich.
  • Quereinstieg möglich, sofern entsprechende Kenntnisse vorhanden sind.
  • Wünschenswert sind Kenntnisse in der Administration von Microsoft Windows und Microsoft 365.
  • Routinierter Umgang mit Microsoft Office Anwendungen.
  • Sehr gute Deutschkenntnisse in Wort und Schrift (mindestens B2/C1 nach GeR).
  • Ausgeprägte Kundenorientierung und Kommunikationsstärke.
  • Sympathisches und überzeugendes Auftreten.
  • Selbstständige, strukturierte und gewissenhafte Arbeitsweise.
  • Teamfähigkeit und Engagement sind unerlässlich.
  • Führerschein der Klasse B ist erforderlich.