IT Support Technician

vor 4 Wochen

Köln, Nordrhein-Westfalen, Deutschland Raiffeisen Waren-Zentrale Rhein-Main eG Vollzeit
IT Support Specialist

Overview:

We are seeking a dedicated IT Support Specialist to provide exceptional technical assistance and support within our organization.

Key Responsibilities:

  • Manage incident resolution, service requests, and troubleshooting within IT customer service.
  • Deliver professional support for issue analysis and resolution as part of both 1st and 2nd level support.
  • Develop and maintain documentation, along with training materials for end users.
  • Serve as a vital link between internal departments and external locations.
  • Collaborate with external service providers to ensure seamless service delivery.

Qualifications:

  • Completion of a relevant IT apprenticeship or equivalent qualifications.
  • Several years of experience in 1st level IT support.
  • Proficiency in Microsoft environments, including Windows 10 and Windows Server 2016 and later.
  • Familiarity with software deployment, M365, MS Teams, mobile devices, or MS Intune.
  • Ability to work independently, with strong communication skills and a commitment to customer satisfaction.
  • Fluent in German, with a professional demeanor and focus on quality.

What We Provide:

  • Engaging work in a forward-thinking and dynamic environment.
  • Competitive salary with benefits, including holiday bonuses and 30 days of vacation.
  • Opportunities for personal growth through various training programs.
  • Employee discounts available at our company store.
  • A stable position within a leading agricultural organization.

  • Werkstudent/in Informatik: Fachkraft für IT-Support und Lösungen

    Vor 6 Tagen

    Köln, Nordrhein-Westfalen, Deutschland ASM IT-Support & Solutions Vollzeit

    Über ASM IT-Support & SolutionsASM IT-Support & Solutions ist ein führendes Unternehmen im Bereich IT und Internet. Wir bieten unseren Kunden eine umfassende Betreuung und Beratung auf höchstem Niveau. Unsere Experten sind auf die Entwicklung von Lösungen für Unternehmen spezialisiert und bieten eine Vielzahl von Dienstleistungen an,...

  • Werkstudent/in Informatik: Fachkraft für IT-Support und Lösungen

    Vor 5 Tagen

    Köln, Nordrhein-Westfalen, Deutschland ASM IT-Support & Solutions Vollzeit

    Über ASM IT-Support & SolutionsASM IT-Support & Solutions ist ein führendes Unternehmen im Bereich IT und Internet. Wir bieten unseren Kunden eine umfassende Betreuung und Beratung auf höchstem Niveau. Unsere Experten sind auf die Entwicklung von Lösungen für Unternehmen spezialisiert und bieten eine Vielzahl von Dienstleistungen an,...

  • IT Support Technician

    vor 4 Wochen

    Köln, Nordrhein-Westfalen, Deutschland KPMG Vollzeit

    Position OverviewAs an IT Support Technician at KPMG, you will be responsible for the administration and implementation of specialized applications. Your role will involve the independent analysis and resolution of issues, as well as the coordination of service requests within the 2nd and 3rd level support.Key ResponsibilitiesManage and maintain...

  • Werkstudent/in Informatik: Fachkraft für IT-Support und Lösungen

    Vor 6 Tagen

    Köln, Nordrhein-Westfalen, Deutschland ASM IT-Support & Solutions Vollzeit

    Über ASM IT-Support & SolutionsASM IT-Support & Solutions ist ein führendes Unternehmen im Bereich IT und Internet. Wir bieten unseren Kunden eine umfassende Betreuung und Beratung auf höchstem Niveau. Unsere Experten sind auf die Entwicklung von Lösungen für Unternehmen spezialisiert und bieten eine Vielzahl von Dienstleistungen an,...

  • Werkstudent/in Informatik: Fachkraft für IT-Support und Lösungen

    Vor 5 Tagen

    Köln, Nordrhein-Westfalen, Deutschland ASM IT-Support & Solutions Vollzeit

    Über ASM IT-Support & SolutionsASM IT-Support & Solutions ist ein führendes Unternehmen im Bereich IT und Internet. Wir bieten unseren Kunden eine umfassende Betreuung und Beratung auf höchstem Niveau. Unsere Experten sind auf die Entwicklung von Lösungen für Unternehmen spezialisiert und bieten eine Vielzahl von Dienstleistungen an,...

  • Junior IT Technician

    Vor 5 Tagen

    Köln, Nordrhein-Westfalen, Deutschland wu personal GmbH Vollzeit

    We are experts in IT personnel and commercial specialists in employment agency and service contracts. Our customers are IT system houses, IT manufacturers, and IT service providers. We are the personnel service provider for IT service providers.IT Support Specialist / Junior IT TechnicianJob Profile - ID 3374Installation and removal of equipment in the...

  • Junior IT Technician

    Vor 7 Tagen

    Köln, Nordrhein-Westfalen, Deutschland wu personal GmbH Vollzeit

    We are experts in IT personnel and commercial specialists in employment agency and service contracts. Our customers are IT system houses, IT manufacturers, and IT service providers. We are the personnel service provider for IT service providers.IT Support Specialist / Junior IT TechnicianJob Profile - ID 3374Installation and removal of equipment in the...

  • IT Support Specialist

    Vor 5 Tagen

    Köln, Nordrhein-Westfalen, Deutschland wu personal GmbH Vollzeit

    We are experts in IT personnel and commercial specialists in employment agency and service contracts. Our customers are IT system houses, IT manufacturers, and IT service providers. We are the personnel service provider for IT service providers.IT Support Specialist / Junior IT TechnicianJob Profile - ID 3374Installation and removal of equipment in the...

  • IT Support Specialist

    Vor 6 Tagen

    Köln, Nordrhein-Westfalen, Deutschland wu personal GmbH Vollzeit

    We are experts in IT personnel and commercial specialists in employment agency and service contracts. Our customers are IT system houses, IT manufacturers, and IT service providers. We are the personnel service provider for IT service providers.IT Support Specialist / Junior IT TechnicianJob Profile - ID 3374Installation and removal of equipment in the...

  • IT Support Specialist

    Vor 2 Tagen

    Köln, Nordrhein-Westfalen, Deutschland wu personal GmbH Vollzeit

    We are experts in IT personnel and commercial specialists in employment agency and service and work contracts. Our customers are IT system houses, IT manufacturers and IT service providers. We are the personnel service provider for IT service providers.IT Support Specialist / Junior IT TechnicianJob Profile - ID 3374Installation and removal of equipment in...

  • IT Support Specialist

    Vor 2 Tagen

    Köln, Nordrhein-Westfalen, Deutschland wu personal GmbH Vollzeit

    We are experts in IT personnel and commercial specialists in employment agency and service and work contracts. Our customers are IT system houses, IT manufacturers and IT service providers. We are the personnel service provider for IT service providers.IT Support Specialist / Junior IT TechnicianJob Profile - ID 3374Installation and removal of equipment in...

  • Helpdesk Support Technician

    vor 4 Wochen

    Köln, Nordrhein-Westfalen, Deutschland think about IT GmbH Vollzeit

    Become a vital part of our team as an IT Support SpecialistAt think about IT GmbH, we are a dynamic system house group dedicated to continuous innovation and the enhancement of our internal workflows. Our commitment to utilizing cutting-edge technologies reflects our forward-thinking approach and dedication to customer satisfaction. Exceptional IT service...

  • IT Support Technician

    vor 4 Wochen

    Köln, Nordrhein-Westfalen, Deutschland Herrmann Personaldienste GmbH Vollzeit

    About the RoleWe are seeking a committed IT Support Technician to be part of a prominent organization in the petrochemical sector. This role offers a fantastic opportunity to engage in a vibrant workplace and contribute to a thriving company.Key Responsibilities:Offer Level 1 and Level 2 assistance through a support hotlineConduct repairs on desktops and...

  • IT Support Technician

    vor 4 Wochen

    Köln, Nordrhein-Westfalen, Deutschland Herrmann Personaldienste GmbH Vollzeit

    About the PositionWe are seeking a committed IT Support Technician to become part of a prominent organization in the petrochemical sector. This role offers a fantastic opportunity to thrive in a vibrant setting and contribute to a successful enterprise.Key Responsibilities:Offer Level 1 and Level 2 assistance through a support hotlineConduct repairs on...

  • IT Support Technician

    vor 4 Wochen

    Köln, Nordrhein-Westfalen, Deutschland Herrmann Personaldienste GmbH Vollzeit

    About the RoleWe are seeking a committed IT Support Technician to become part of a prominent organization in the petrochemical sector. This role offers a unique chance to thrive in a vibrant setting and contribute to a successful enterprise.Key Responsibilities:Offer Level 1 and Level 2 assistance through the support hotlineConduct repairs on desktop and...

  • IT Support Technician in Regional Field Service

    vor 4 Wochen

    Köln, Nordrhein-Westfalen, Deutschland CompuGroup Medical Vollzeit

    Become a pivotal part of the e-health transformation as an IT Support Technician in the regional field.CompuGroup Medical - Let's embark on this journey together.As specialists in problem resolution, we recognize the hurdles encountered by healthcare providers. Our expertise encompasses practice management software, hardware, networking, and IT security...

  • Technician for Operational Support

    vor 4 Wochen

    Köln, Nordrhein-Westfalen, Deutschland avanti GmbH - Pflegeteam Vollzeit

    Become a vital part of our operational team as a Technician for Operational SupportAre you seeking a rewarding opportunity in the healthcare sector? We are in search of committed individuals to fill the role of Technician for Operational Support within our organization. Here are some of the advantages we provide:Flexible work hours with guaranteed...

  • IT Support Specialist

    vor 2 Wochen

    Köln, Nordrhein-Westfalen, Deutschland stud-IT GmbH Vollzeit

    Job Title: IT Support Specialist at stud-IT GmbHAre you passionate about IT and looking for a challenging role that combines technical expertise with business acumen?At stud-IT GmbH, we provide tailored IT infrastructure and support desk services to our clients, while also offering young students and professionals the opportunity to gain valuable work...

  • IT Support Specialist

    vor 2 Wochen

    Köln, Nordrhein-Westfalen, Deutschland stud-IT GmbH Vollzeit

    Job Title: IT Support Specialist at stud-IT GmbHAre you passionate about IT and looking for a challenging role that combines technical expertise with business acumen?At stud-IT GmbH, we provide tailored IT infrastructure and support desk services to our clients, while also offering young students and professionals the opportunity to gain valuable work...

  • IT-Support-Experte:in

    vor 1 Woche

    Köln, Nordrhein-Westfalen, Deutschland stud-IT GmbH Vollzeit

    Über unsWir sind stud-IT GmbH, ein Unternehmen, das sich auf die Bereitstellung von IT-Infrastruktur und Support-Desk-Dienstleistungen spezialisiert hat. Unsere Mission ist es, unseren Kunden maßgeschneiderte Lösungen anzubieten und jungen Studierenden und Young Professionals den Einstieg in die IT-Arbeitswelt zu ermöglichen.Die RolleAls Werkstudent:in...