Aktuelle Jobs im Zusammenhang mit Entry-Level Digital Customer Experience Specialist - Hanau, Hessen - Heraeus


  • Hanau, Hessen, Deutschland Heraeus Vollzeit

    Unser AngebotWir suchen einen erfahrenen Digital Customer Experience Manager, der unsere Geschäftsbereiche bei der kundenzentrierten Digitale Transformation unterstützt. Ihre AufgabenAls Digital Customer Experience Excellence Manager (m/w/d) unterstützen Sie unsere Geschäftsbereiche dabei, die kundenzentrierte Digitale Transformation voranzutreiben. Sie...


  • Hanau, Hessen, Deutschland Heraeus Vollzeit

    Unser AngebotWir suchen einen erfahrenen Digital Customer Experience Manager, der unsere Geschäftsbereiche bei der kundenzentrierten Digitale Transformation unterstützt. Ihre AufgabenAls Digital Customer Experience Excellence Manager (m/w/d) unterstützen Sie unsere Geschäftsbereiche dabei, die kundenzentrierte Digitale Transformation voranzutreiben. Sie...


  • Hanau, Hessen, Deutschland Heraeus Vollzeit

    JobbeschreibungAls Digital Customer Experience Manager unterstützen Sie unsere Geschäftsbereiche bei der kundenzentrierten Digitale Transformation. Ihr Fokus liegt auf innovativen Lösungen entlang aller digitalen Kundentouchpoints von Heraeus.VerantwortlichkeitenAnalysen und Customer Insights erstellen, um Optimierungspotentiale nach nutzerorientierten...


  • Hanau, Hessen, Deutschland Heraeus Vollzeit

    JobbeschreibungAls Digital Customer Experience Manager unterstützen Sie unsere Geschäftsbereiche bei der kundenzentrierten Digitale Transformation. Ihr Fokus liegt auf innovativen Lösungen entlang aller digitalen Kundentouchpoints von Heraeus.VerantwortlichkeitenAnalysen und Customer Insights erstellen, um Optimierungspotentiale nach nutzerorientierten...


  • Hanau, Hessen, Deutschland Heraeus Vollzeit

    ÜberblickAls Digital Customer Experience Manager unterstützen Sie unsere Geschäftsbereiche bei der kundenzentrierten Digitale Transformation. Ihr Fokus liegt auf innovativen Lösungen entlang aller digitalen Kundentouchpoints von Heraeus.VerantwortlichkeitenAnalysen und Customer Insights erstellen, um Optimierungspotentiale nach nutzerorientierten und...


  • Hanau, Hessen, Deutschland Heraeus Vollzeit

    ÜberblickAls Digital Customer Experience Manager unterstützen Sie unsere Geschäftsbereiche bei der kundenzentrierten Digitale Transformation. Ihr Fokus liegt auf innovativen Lösungen entlang aller digitalen Kundentouchpoints von Heraeus.VerantwortlichkeitenAnalysen und Customer Insights erstellen, um Optimierungspotentiale nach nutzerorientierten und...


  • Hanau, Hessen, Deutschland Heraeus Vollzeit

    Unlock Your Potential as a Digital Customer Experience ManagerAt Heraeus, we're seeking a talented individual to join our team as a Digital Customer Experience Manager. As a key member of our Consulting Unit, you'll play a crucial role in driving forward our customer-centric digital transformation.Your Key Responsibilities:Support business units in...


  • Hanau, Hessen, Deutschland Heraeus Vollzeit

    Unlock Your Potential as a Digital Customer Experience ManagerAt Heraeus, we're seeking a talented individual to join our team as a Digital Customer Experience Manager. As a key member of our Consulting Unit, you'll play a crucial role in driving forward our customer-centric digital transformation.Your Key Responsibilities:Support business units in...


  • Hanau, Hessen, Deutschland Heraeus Vollzeit

    Unlock Your Potential as a Digital Customer Experience ManagerAre you ready to drive forward the customer-centric digital transformation of our business units? As a Digital Customer Experience Manager, you will play a key role in shaping the future of our company.Your Key Responsibilities:Develop innovative solutions along all Heraeus digital customer...


  • Hanau, Hessen, Deutschland Heraeus Vollzeit

    Unlock Your Potential as a Digital Customer Experience ManagerAre you ready to drive forward the customer-centric digital transformation of our business units? As a Digital Customer Experience Manager, you will play a key role in shaping the future of our company.Your Key Responsibilities:Develop innovative solutions along all Heraeus digital customer...


  • Hanau, Hessen, Deutschland Heraeus Vollzeit

    Unlock Your Potential as a Digital Customer Experience ManagerAt Heraeus, we're seeking a talented individual to join our team as a Digital Customer Experience Manager. As a key member of our Consulting Unit, you'll play a crucial role in driving forward our customer-centric digital transformation.Your Key Responsibilities:Support business units in...


  • Hanau, Hessen, Deutschland Heraeus Vollzeit

    Unlock Your Potential as a Digital Customer Experience ManagerAt Heraeus, we're seeking a talented individual to join our team as a Digital Customer Experience Manager. As a key member of our Consulting Unit, you'll play a crucial role in driving forward our customer-centric digital transformation.Your Key Responsibilities:Support business units in...


  • Hanau, Hessen, Deutschland Exide Technologies GmbH Vollzeit

    Customer Satisfaction SpecialistExide Technologies GmbH is a leading provider of innovative battery storage solutions for automotive and industrial applications. With over 135 years of experience, we have developed and globally marketed cutting-edge batteries and systems, contributing to the energy transition and driving a cleaner future.Our company culture...


  • Hanau, Hessen, Deutschland Exide Technologies GmbH Vollzeit

    Customer Satisfaction SpecialistExide Technologies GmbH is a leading provider of innovative battery storage solutions for automotive and industrial applications. With over 135 years of experience, we have developed and globally marketed cutting-edge batteries and systems, contributing to the energy transition and driving a cleaner future.Our company culture...


  • Hanau, Hessen, Deutschland Heraeus Vollzeit

    Unlock Your Potential as a Digital Customer Experience ManagerAt Heraeus, we're seeking a talented individual to join our team as a Digital Customer Experience Manager. As a key member of our Consulting Unit, you'll play a crucial role in driving forward our customer-centric digital transformation.Your Key Responsibilities:Support business units in...


  • Hanau, Hessen, Deutschland Heraeus Vollzeit

    Unlock Your Potential as a Digital Customer Experience ManagerAt Heraeus, we're seeking a talented individual to join our team as a Digital Customer Experience Manager. As a key member of our Consulting Unit, you'll play a crucial role in driving forward our customer-centric digital transformation.Your Key Responsibilities:Support business units in...


  • Hanau, Hessen, Deutschland Exide Technologies GmbH Vollzeit

    Customer Satisfaction SpecialistExide Technologies GmbH is a leading provider of innovative battery storage solutions for automotive and industrial applications. With over 135 years of experience, we have developed and globally marketed cutting-edge batteries and systems, contributing to the energy transition and driving a cleaner future.Our company culture...


  • Hanau, Hessen, Deutschland Exide Technologies GmbH Vollzeit

    Customer Satisfaction SpecialistExide Technologies GmbH is a leading provider of innovative battery storage solutions for automotive and industrial applications. With over 135 years of experience, we have developed and globally marketed cutting-edge batteries and systems, contributing to the energy transition and driving a cleaner future.Our company culture...


  • Hanau, Hessen, Deutschland Exide Technologies GmbH Vollzeit

    Exide Technologies is a leading provider of innovative and sustainable battery storage solutions for automotive and industrial applications.The company has a rich history spanning over 135 years and has developed and globally marketed cutting-edge batteries and systems, contributing to the energy transition and driving a cleaner future.Exide Technologies'...


  • Hanau, Hessen, Deutschland Heraeus Vollzeit

    Unsere HerausforderungWir suchen einen motivierten und engagierten Werkstudenten (m/w/d) für unser Digital Customer Experience Team. Als Teil unseres Teams werden Sie an spannenden Digitalisierungsprojekten mitarbeiten und Ihre Fähigkeiten in der Unterstützung von IT-Projekten von der Konzeption bis hin zur Implementierungsphase unter Beweis stellen.Ihre...

Entry-Level Digital Customer Experience Specialist

vor 2 Monaten


Hanau, Hessen, Deutschland Heraeus Vollzeit

Key Responsibilities:

In the role of an Entry-Level Digital Customer Experience Specialist, you will assist various departments in advancing the customer-focused digital evolution. Your primary focus will be on pioneering solutions across all digital customer interaction points. You will manage your own sub-projects or workstreams and collaborate with teams of business and IT professionals to develop customer-centric strategies and their execution across digital engagement channels. You will aid the project team in conducting analyses and gathering customer insights to pinpoint areas for improvement from both a user-centric and business standpoint, validate assumptions, and formulate actionable recommendations. You will contribute to identifying pertinent IT solutions within the customer experience domain, crafting tailored solutions with our IT partners, and executing these collaboratively. By actively supporting our business units, you will play a crucial role in enhancing and evolving the customer experience through a comprehensive approach.

Candidate Profile:

A completed degree in a business or technical/business-related field (such as business administration or business informatics) or an equivalent qualification. A strong interest and affinity for customer experience topics across all interaction points, particularly in web or e-commerce sectors. Initial exposure to the design and execution of innovative solutions in marketing, sales, or customer service utilizing user-centered methodologies (e.g., personas, customer journeys) is advantageous. Some experience in project and stakeholder management is preferred. A confident demeanor with excellent communication skills in both German and English, assertiveness, and a high level of independence.

Employee Benefits:

Competitive Salary – Attractive base salary in line with industry standards, annual bonuses (holiday pay, Christmas bonus, future amount), seniority leave, and enhanced statutory long-term care insurance with supplementary nursing care coverage. Financial Perks – Support for private pension plans, life phase accounts for paid leave (e.g., sabbaticals, early retirement), subsidies for public transportation, and discounts at numerous (online) retailers. Standard Working Hours – 37.5 hours per week, compensation for overtime with time off, seniority leave, 30 days of annual leave, and special leave for significant occasions. Health & Wellness – Access to company medical services with comprehensive preventive health checks, fitness activities, social counseling, and an in-house cafeteria offering freshly prepared meals daily.