Customer Experience Liaison

vor 4 Wochen


Hanau, Hessen, Deutschland Exide Technologies GmbH Vollzeit

Exide Technologies is a leading provider of innovative and sustainable battery storage solutions for automotive and industrial applications.

The company has a rich history spanning over 135 years and has developed and globally marketed cutting-edge batteries and systems, contributing to the energy transition and driving a cleaner future.

Exide Technologies' culture and strategy are centred on recycling, sustainability, and environmental responsibility.

The company operates 11 manufacturing and 3 recycling facilities across Europe, ensuring resilience and a low CO2 footprint with a local supply chain.

With a team of 5,000 employees, Exide provides €1.6bn energy storage solutions and services to customers worldwide every year.

Key Responsibilities
  • Represent the voice of the customer inside Exide
  • Assure customer satisfaction and support problem-solving activities
  • Ensure timely answers to solve claims and customer problems
  • Assure compliance with customer requirements according to Exide's policies
  • Follow up on customer audits

The Customer Satisfaction Specialist will be the direct link between customer and our company inside each Exide plant.



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