Aktuelle Jobs im Zusammenhang mit Head of Account Management Team Lead - Berlin, Berlin - Lightspeed


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  • Berlin, Berlin, Deutschland Cardino Vollzeit

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  • Berlin, Berlin, Deutschland Cardino Vollzeit

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  • Berlin, Berlin, Deutschland Cardino Vollzeit

    About CardinoCardino is a pioneering tech startup revolutionizing the European used electric vehicle market. Our innovative platform seamlessly connects EV sellers with dealerships, leveraging cutting-edge tools tailored for EVs. With a commitment to simplicity, efficiency, and sustainability, Cardino is shaping the future of EV transactions, making them...


  • Berlin, Berlin, Deutschland Cardino Vollzeit

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  • Team Lead

    vor 3 Wochen


    Berlin, Berlin, Deutschland elopage Vollzeit

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  • Berlin, Berlin, Deutschland elopage Vollzeit

    About the RoleWe're seeking a seasoned Account Management Team Lead to join our team at elopage. As a key member of our customer success team, you'll be responsible for championing the interests of both your team and their customers, while consistently delivering an exceptional customer experience.Key ResponsibilitiesLead, coach, and mentor the account...


  • Berlin, Berlin, Deutschland elopage Vollzeit

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  • Berlin, Berlin, Deutschland elopage Vollzeit

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  • Berlin, Berlin, Deutschland elopage Vollzeit

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  • Berlin, Berlin, Deutschland Lightspeed Vollzeit

    Unlock Your Potential as a Senior Account Management LeadAt Lightspeed, we're looking for a seasoned professional to lead our Account Management team. As a Senior Account Management Lead, you'll be responsible for managing a team of Account Managers who are responsible for welcoming customers onto our platform and understanding their unique needs.Key...

Head of Account Management Team Lead

vor 2 Monaten


Berlin, Berlin, Deutschland Lightspeed Vollzeit

About the Role

We are seeking a highly skilled and experienced professional to lead our Account Management team at Lightspeed. As a key member of our sales organization, you will be responsible for managing a team of Account Managers who are responsible for welcoming customers onto our platform and understanding their needs.

Key Responsibilities

  • Manage the overall pipeline of new and existing customers joining the platform.
  • Collaborate with the Head of Direct Sales to ensure a smooth handover process from deal to partnership.
  • Refine and optimize current processes, including tools used to connect and maintain customer relationships.
  • Hire, coach, and develop a team of high-performing Account Managers.
  • Develop each team member to increase adoption of the platform and payments across existing customers.
  • Ensure clear communications between the sales team and collaborate to ensure setup checklists are completed and customers are handed over properly.
  • Grow the customer base through up- and cross-selling opportunities by analyzing market opportunities and developing the team to provide solutions to the existing customer base.
  • Ensure the team exceeds its monthly MRR and KPI targets.

Additional Responsibilities

  • Analyze sales forecasts, call volume, and pipelines for the overall team and individuals.
  • Develop and hire team members for current and future opportunities.
  • Listen to calls and demonstrations and provide feedback to the team.
  • Create new strategies to help grow revenue streams for the Account Management team.
  • Manage high-level deals with large organizations and well-known brands.

Requirements

  • Experience in selling in a SaaS environment.
  • Prior experience as an Account Manager with a track record of success.
  • Prior experience working in/with restaurants is a plus.

What We Offer

  • A truly flexible hybrid work environment (3 days/week in office).
  • Genuine career opportunities in a company that's creating new jobs every day.
  • A team big enough for growth but lean enough to make a real impact.

Benefits

  • Lightspeed RSU program (we are all owners).
  • Unlimited paid time off policy.
  • Flexible working policy.
  • Health insurance.
  • Health and wellness benefits.
  • Possibility for transit fees to be covered.
  • Paid leave assistance for new parents.
  • Access to LinkedIn learning.
  • Volunteer day.