Customer Service Agent
vor 4 Wochen
Company Overview:
ARCOTEL Rubin Hamburg stands as a prominent player in the hospitality industry, renowned for its commitment to excellence in service and guest satisfaction. Our establishment is dedicated to providing an exceptional experience in both business and leisure accommodations, ensuring that every guest feels valued and welcomed.
As a family-operated entity, we pride ourselves on delivering a personalized touch that sets us apart. Our focus is not only on maintaining high standards but also on fostering a sustainable growth trajectory that aligns with our core values of quality and integrity.
Position Title: Front Office Agent
Employment Type: Full-time
Key Responsibilities:
- Manage guest check-in and check-out processes efficiently.
- Provide outstanding customer service and address guest inquiries.
- Coordinate with various departments to ensure seamless operations.
- Maintain accurate records and manage reservations.
- Assist in creating a welcoming atmosphere for all guests.
What We Offer:
Join a dynamic team that values collaboration and innovation in the hospitality sector. We are committed to the professional development of our employees and offer a supportive work environment that encourages growth and excellence.
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