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Customer Service Representative

vor 2 Monaten

Hamburg, Hamburg, Deutschland Gi Group Deutschland GmbH Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Check-In Agent at Gi Group Deutschland GmbH.

Key Responsibilities

  • Provide exceptional customer service to passengers from various airlines, ensuring a smooth and efficient check-in process.

  • Verify the identity of passengers and inspect required travel documents, ensuring compliance with regulations.

  • Respond to inquiries from international passengers in German or English, providing accurate and helpful information.

  • Ensure the preparation and documentation of flights, including pre- and post-flight procedures.

Requirements

  • Excellent communication skills in German or English, with additional language skills a plus.

  • Proof of employment and non-employment history for the past 5 years may be required.

  • Strong service-oriented mindset and ability to work in a dynamic environment.

  • Ability to work in a fast-paced environment with a high level of adaptability.

What We Offer

  • Opportunities for professional development and training.

  • A competitive hourly rate of €14 and a permanent employment contract with additional benefits.

  • An attendance bonus of €120.

  • Discounts on public transportation tickets.