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Technical Support Specialist

vor 2 Monaten


Hamburg, Hamburg, Deutschland Glocomms Vollzeit
Job Title: Technical Support Specialist I

We are seeking a highly skilled Technical Support Specialist to join our team at Glocomms. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients.

Key Responsibilities:

  • Configure, troubleshoot, and monitor personal computers, server systems, LAN, and WAN networks.
  • Escalate unresolved technical issues and collaborate with IT teams on system and network support.
  • Perform preemptive maintenance on telecommunication equipment and provide hardware/software troubleshooting.
  • Maintain equipment inventory, assist with software installation, and document system issues.

Requirements:

  • ~2nd level technician.
  • ~ On site in Munich and Hamburg.
  • ~ Contract.
  • ~ Fluent in German and English.
  • ~ Drivers license and own vehicle.

About Glocomms:

Glocomms is a leading provider of telecommunications services. We are committed to delivering exceptional support to our clients and are seeking a talented Technical Support Specialist to join our team.