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vor 4 Wochen
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Key responsibilities include:
- Technical troubleshooting and fault resolution in 2nd/3rd level support
- Collaboration with Telekom and other carriers to resolve customer faults
- Classification and prioritization of incoming tickets
- Configuration and troubleshooting of customer connections
- Clearance of faults with Telekom and other carriers
Requirements:
- Completed training in IT and/or electrical engineering
- At least 2-3 years of experience in IT and telecommunications
- Strong customer orientation and written/spoken German
- Basic knowledge of MS Office
We offer a dynamic work environment, shift readiness, and a competitive compensation package. If you are a motivated and detail-oriented professional with a passion for telecommunications, we encourage you to apply.
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