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Sales Support Specialist

vor 2 Monaten


Hamburg, Hamburg, Deutschland CHECK24 Vollzeit
About the Role

We are seeking a highly motivated and organized Sales Support Specialist to join our Kreditberatung team at CHECK24. As a Sales Support Specialist, you will play a crucial role in supporting our Kreditberaterteams in their daily operations, ensuring that our customers receive exceptional service and support.

Key Responsibilities
  • Provide exceptional customer service and support to our customers via phone, email, and chat.
  • Assist our Kreditberaterteams in resolving customer inquiries and issues in a timely and efficient manner.
  • Process and manage customer correspondence, including emails, letters, and phone calls.
  • Collaborate with our Kreditberaterteams to ensure seamless communication and resolution of customer issues.
  • Maintain accurate and up-to-date customer records and data.
Requirements
  • Abgeschlossene kaufmännische Berufsausbildung (e.g. Bürokaufmann (m/w/d) or similar)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other relevant software
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Flexible working hours and remote work options
  • Access to state-of-the-art technology and tools