Customer Service Specialist

vor 2 Wochen


Köln, Nordrhein-Westfalen, Deutschland Emons Spedition Vollzeit

Emons Spedition is seeking a dedicated and customer-focused Customer Service Specialist to join our team. In this role, you will play a vital part in ensuring exceptional service and support for our valued clients.

As a Customer Service Specialist, you will be responsible for handling a wide range of customer inquiries, providing timely and accurate information, and resolving issues effectively. Your key responsibilities will include:

  • Providing independent customer support through various channels.
  • Tracking shipments and proactively communicating with customers regarding order status.
  • Processing orders efficiently and accurately.
  • Responding to customer inquiries via phone and email in a professional and helpful manner.
  • Performing general administrative tasks to support the smooth operation of the department.

To succeed in this role, you will need:

  • A completed education in logistics or a related field.
  • Previous experience in customer service is preferred but not required.
  • Proficiency in MS-Office applications.
  • A strong commitment to providing high-quality customer service.
  • Excellent communication and interpersonal skills in German.


  • Köln, Nordrhein-Westfalen, Deutschland AXA Customer Care GmbH Vollzeit

    Customer Engagement ConsultantAre you enthusiastic about fostering customer relationships and possess exceptional communication abilities? Become a part of our dynamic team at AXA Customer Care GmbH. We embrace diversity and welcome individuals from various backgrounds and identities. Our organization promotes an inclusive workplace culture, offering a range...


  • Köln, Nordrhein-Westfalen, Deutschland AXA Customer Care GmbH Vollzeit

    About AXA Customer Care GmbHWe are a leading insurance company dedicated to providing exceptional service to our customers. Our team is passionate about delivering outstanding support and building strong relationships with our clients.The RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Care Specialist. As a key...


  • Köln, Nordrhein-Westfalen, Deutschland AXA Customer Care GmbH Vollzeit

    Customer Support AdvisorAre you enthusiastic about engaging with customers and possess exceptional communication abilities? Become a part of our team at AXA Customer Care GmbH, where we value diversity and inclusivity. We provide a welcoming work environment enriched with numerous benefits and on-site amenities, including fitness activities. Our organization...


  • Köln, Nordrhein-Westfalen, Deutschland Capita Customer Services (Germany) GmbH Vollzeit

    Customer Service Representative Opportunity at Capita Customer Services (Germany) GmbHWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key...


  • Köln, Nordrhein-Westfalen, Deutschland ADECCO Vollzeit

    ADECCO is seeking a motivated Customer Service Operations Specialist (m/f/d) to enhance our team with enthusiasm and dedication. If you thrive in a global setting, possess a strong customer service orientation, and have a knack for technical solutions, this role is for you.Key Responsibilities:Autonomous management of quotations and order processing for...


  • Köln, Nordrhein-Westfalen, Deutschland AXA Customer Care GmbH Vollzeit

    We are seeking a highly motivated and customer-focused individual to join our team at AXA Customer Care GmbH as a Customer Service Representative.About the Role:Provide exceptional customer service to AXA clients via phone, addressing their inquiries and resolving their issues in a timely and professional manner.Develop and maintain a deep understanding of...


  • Köln, Nordrhein-Westfalen, Deutschland AXA Customer Care GmbH Vollzeit

    We are seeking a highly motivated and customer-focused individual to join our team at AXA Customer Care GmbH as a Customer Service Representative.About the Role:Provide exceptional customer service to AXA clients via phone, addressing their inquiries and resolving their issues in a timely and professional manner.Develop and maintain a deep understanding of...


  • Köln, Nordrhein-Westfalen, Deutschland Ford Motor Company Vollzeit

    About Ford Motor Company Ford is a global automotive leader committed to innovation and excellence in the industry. We strive to create exceptional customer experiences through our vehicles, services, and technologies. The Opportunity We are seeking a highly motivated Customer Service Specialist to join our dynamic team focused on After Sales operations. In...


  • Köln, Nordrhein-Westfalen, Deutschland Avedo Köln GmbH Vollzeit

    Customer Support Specialist (m/w/d)Are you enthusiastic about engaging with customers over the phone and possess a talent for building connections? If you seek a competitive compensation of up to 18€/hour, consider the role of Customer Support Specialist (m/w/d) at Avedo. We are open to candidates from various backgrounds, including those new to the...

  • Beauty Expert

    Vor 2 Tagen


    Köln, Nordrhein-Westfalen, Deutschland Douglas GmbH Vollzeit

    About Douglas GmbHDouglas GmbH is a leading omnichannel retailer for premium beauty in Europe. The company inspires its customers to live their own unique concept of beauty by offering a unique range of products online and in over 1,850 stores. Douglas is the partner of choice for brands and offers a carefully selected range of exclusive brands as well as...

  • Beauty Expert

    Vor 2 Tagen


    Köln, Nordrhein-Westfalen, Deutschland Douglas GmbH Vollzeit

    About Douglas GmbHDouglas GmbH is a leading omnichannel retailer for premium beauty in Europe. The company inspires its customers to live their own unique concept of beauty by offering a unique range of products online and in over 1,850 stores. Douglas is the partner of choice for brands and offers a carefully selected range of exclusive brands as well as...


  • Köln, Nordrhein-Westfalen, Deutschland REWE Vollzeit

    Job Title: Customer Service SpecialistJob Summary:REWE is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing daily operations, and maintaining a high level of product quality and...


  • Köln, Nordrhein-Westfalen, Deutschland CALIDA Group Vollzeit

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Sales Representative at CALIDA Group. As a Sales Representative, you will be responsible for delivering an exceptional customer experience, creating a memorable shopping experience, and providing personalized product recommendations.Key...


  • Köln, Nordrhein-Westfalen, Deutschland CALIDA Group Vollzeit

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Sales Representative at CALIDA Group. As a Sales Representative, you will be responsible for delivering an exceptional customer experience, creating a memorable shopping experience, and providing personalized product recommendations.Key...


  • Köln, Nordrhein-Westfalen, Deutschland Avedo Köln GmbH Vollzeit

    Customer Support Specialist (m/w/d)Are you enthusiastic about engaging with customers over the phone and possess a talent for building connections? If you are seeking a competitive wage of up to 18€/hour, the role of Customer Support Specialist (m/w/d) at Avedo could be an excellent fit for you. We embrace individuals new to the industry as well.Your...


  • Köln, Nordrhein-Westfalen, Deutschland Avedo Köln GmbH Vollzeit

    Customer Support Specialist (m/w/d)Are you enthusiastic about engaging with customers over the phone and possess a talent for building connections? If you seek a competitive compensation of up to 18€/hour, consider the role of Customer Support Specialist (m/w/d) at Avedo. We are open to individuals new to the industry as well.Your AdvantagesStable...


  • Köln, Nordrhein-Westfalen, Deutschland Avedo Köln GmbH Vollzeit

    Customer Support Specialist (m/w/d)Are you enthusiastic about engaging with customers over the phone and possess a talent for building connections? If you are seeking a competitive compensation of up to 18€/hour, consider the role of Customer Support Specialist (m/w/d) at Avedo. We are open to candidates new to the industry.What We OfferStable employment...


  • Köln, Nordrhein-Westfalen, Deutschland Avedo Köln GmbH Vollzeit

    Customer Support Specialist (m/w/d)Are you enthusiastic about engaging with customers over the phone and possess a talent for building connections? If you seek a competitive wage of up to 18€/hour, then a position as a Customer Support Specialist (m/w/d) at Avedo might be the ideal fit for you. We embrace individuals new to the industry as well.Your...


  • Köln, Nordrhein-Westfalen, Deutschland Avedo Köln GmbH Vollzeit

    Customer Support Specialist (m/w/d)Are you enthusiastic about engaging with customers over the phone and excel at building connections? If you seek a competitive compensation of up to 18€/hour, then a position as a Customer Support Specialist (m/w/d) at Avedo could be an ideal fit for you. We embrace individuals new to the industry as well.Your...


  • Köln, Nordrhein-Westfalen, Deutschland Emons Spedition Vollzeit

    Join Our Esteemed TeamBecome a part of Emons Spedition, a prominent logistics firm that values your input and fosters a collaborative work atmosphere. We are dedicated to social responsibility and offer secure, modern employment opportunities with a variety of tasks. If you seek an organization that recognizes your commitment and diligence, we invite you to...