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Customer Service Representative

vor 2 Monaten


Köln, Nordrhein-Westfalen, Deutschland REWE Vollzeit
Job Title: Customer Service Specialist

Job Summary:
REWE is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing daily operations, and maintaining a high level of product quality and organization.

Key Responsibilities:
- Conduct cash transactions accurately and ensure proper reconciliation
- Support market management in their absence by managing daily operations
- Maintain quality and organization of goods while stocking
- Engage customers with friendly service and knowledgeable assistance

Requirements:
- Ideally, a background in commerce or experience in retail, open to newcomers as well
- Enthusiasm for retail and interacting with people
- Strong customer orientation, communication skills, teamwork, and responsibility
- Willingness to learn and grow

What We Offer:
- Structured onboarding and a supportive team environment
- Diverse and responsible role with direct customer interaction
- Opportunities for personal development through our REWE Academy
- Employee discounts at REWE, PENNY, toom Baumarkt, and DER Touristik
- Attractive retirement benefits through the REWE Group Pension Fund

About REWE:
REWE is committed to providing a supportive and inclusive work environment for all individuals, regardless of background or identity. We value diversity and strive to create a workplace that is welcoming and respectful to all employees.