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Customer Service Specialist
vor 2 Monaten
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Sales Representative at CALIDA Group. As a Sales Representative, you will be responsible for delivering an exceptional customer experience, creating a memorable shopping experience, and providing personalized product recommendations.
Key Responsibilities:
- Ensure a high level of customer satisfaction through proactive and responsive service
- Act as a host/hostess and create an unforgettable shopping experience for our customers
- Identify customer needs and provide tailored product suggestions
- Active listening and needs assessment to provide a seamless customer experience
- Presentation of products and visual merchandising of the boutique, including window displays
About You:
We are looking for someone who is passionate about interacting with customers and has the ability to provide exceptional customer service. You should be self-motivated, customer-oriented, and enthusiastic about working in a fast-paced environment. Additionally, you should have a high affinity for high-quality lingerie and excellent communication skills.
Requirements:
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- High level of customer service skills and a customer-centric approach
- Strong product knowledge and ability to provide recommendations
- Excellent time management and organizational skills
