Customer Support Specialist

vor 3 Wochen


Köln, Nordrhein-Westfalen, Deutschland Avedo Köln GmbH Vollzeit

Customer Support Specialist (m/w/d)

Are you enthusiastic about engaging with customers over the phone and possess a talent for building connections? If you are seeking a competitive wage of up to 18€/hour, the role of Customer Support Specialist (m/w/d) at Avedo could be an excellent fit for you. We embrace individuals new to the industry as well.

Your Advantages

  • Stable employment with options for full-time or part-time work (minimum 30 hours/week)
  • Attractive salary complemented by performance-related bonuses and monthly rewards
  • Extra 1 Euro per hour for the initial 3 months, without pressure
  • Flexible scheduling to enhance Work-Life Balance
  • Comprehensive training and coaching for professional growth
  • Transparent communication and regular performance feedback
  • Employee perks, company gatherings, health benefits, and a complimentary Germany ticket after 3 months

Your Duties

  • Supporting current customers with mobile and DSL offerings
  • Responding to customer inquiries regarding telecommunications
  • Delivering sales-focused guidance on products, pricing, and services
  • Crafting tailored offers and agreements for clients
  • Enhancing customer satisfaction through timely responses
  • Following up on discussions and managing customer data

Your Qualifications

  • Exceptional written and spoken German proficiency
  • Skilled in PC applications (e.g., MS Office)
  • Strong sales instincts and customer relationship management skills
  • High service orientation and meticulous attention to detail

If this opportunity resonates with you, we encourage you to reach out. Apply for the position of Customer Support Specialist (m/w/d) effortlessly, without the need for a CV or cover letter. Become a part of Avedo and contribute to a vibrant team focused on customer satisfaction.

About Avedo

Whether you are a seasoned customer service professional, a sales enthusiast, or contemplating a career change, our Customer Support Center is the ideal environment for you. We welcome candidates from diverse professional backgrounds and provide all essential training for the role. Our mission is to manage customer communications for various clients through collaboration and a dedication to delivering exceptional service.



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