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Customer Service Representative

vor 2 Monaten


Köln, Nordrhein-Westfalen, Deutschland AXA Customer Care GmbH Vollzeit

About AXA Customer Care GmbH

We are a leading insurance company dedicated to providing exceptional service to our customers. Our team is passionate about delivering outstanding support and building strong relationships with our clients.

The Role

We are seeking a highly skilled and motivated individual to join our team as a Customer Care Specialist. As a key member of our retail team, you will be responsible for engaging with customers, identifying their needs, and providing expert advice on our insurance policies.

Key Responsibilities

  • Engage in customer conversations to understand their needs and preferences
  • Provide expert advice on AXA insurance policies and products
  • Develop strong relationships with customers to ensure their satisfaction and loyalty
  • Collaborate with colleagues to achieve team goals and objectives
  • Stay up-to-date with industry developments and product knowledge to provide exceptional service
  • Requirements: Completed education, strong PC skills, fluent in German

What We Offer

At AXA Customer Care GmbH, we offer a range of benefits to support our employees in their roles. These include:

  • Opportunities for professional development and training
  • A dynamic and supportive work environment
  • A competitive salary and benefits package
  • The chance to work with a leading insurance company and make a real difference in our customers' lives