IT Support Team Lead

vor 3 Wochen

Hamburg, Hamburg, Deutschland InterQuest Group Vollzeit

Job Summary

We are seeking an experienced IT Support Team Lead to join our team at InterQuest Group. As a Help Desk Team Lead, you will be responsible for leading our internal IT Support team and providing general IT service and user support at all levels.

Key Responsibilities

  • Provide IT Service and User Support
    • Face-to-face and through various communication channels
  • Log and Resolve Support Requests
    • Document and track reported issues to ensure strict SLAs are met
    • Escalate when necessary
  • Troubleshoot and Resolve Issues
    • Use diagnostic tools and escalate issues as needed
  • Liaise with Regional Offices and Suppliers
    • Collaborate to resolve user support issues

Requirements

  • Minimum 10 Years' Experience
    • IT support in a corporate environment
  • Language Proficiency
    • Business level proficiency in German and English
  • Technical Skills
    • Troubleshooting in a corporate computing environment
    • Investigation and diagnostic skills
    • Experience with Microsoft Windows 10
    • Proficiency in the Microsoft Office 365 suite of applications and Teams
    • Familiarity with iPhone/iPad technology and mobile apps
    • General user administration tasks
    • Data/voice cabling and patching skills
    • Experience with Intune, Autopilot and MS Teams

About Us

InterQuest Group is a leading IT services company. We are committed to delivering exceptional IT support and services to our clients.

  • IT Support Team Lead

    Vor 3 Tagen

    Hamburg, Hamburg, Deutschland InterQuest Group Vollzeit

    IT Support Team Lead ====================== **Job Summary** We are seeking an experienced IT Support Team Lead to join our team in Hamburg. As a key member of our IT department, you will be responsible for leading our internal IT Support team and providing general IT service and user support at all levels. **Key Responsibilities** * Provide general IT...

  • IT Support Team Lead

    Vor 3 Tagen

    Hamburg, Hamburg, Deutschland InterQuest Group Vollzeit

    IT Support Team Lead ====================== **Job Summary** We are seeking an experienced IT Support Team Lead to join our team in Hamburg. As a key member of our IT department, you will be responsible for leading our internal IT Support team and providing general IT service and user support at all levels. **Key Responsibilities** * Provide general IT...

  • IT Support Team Lead

    Vor 4 Tagen

    Hamburg, Hamburg, Deutschland InterQuest Group Vollzeit

    IT Support Team Lead ====================== **Job Summary** We are seeking an experienced IT Support Team Lead to join our team at InterQuest Group. As a Help Desk Team Lead, you will be responsible for leading our internal IT Support team and providing general IT service and user support at all levels. **Key Responsibilities** * Provide general IT...

  • IT Support Team Lead

    Vor 4 Tagen

    Hamburg, Hamburg, Deutschland InterQuest Group Vollzeit

    IT Support Team Lead ====================== **Job Summary** We are seeking an experienced IT Support Team Lead to join our team at InterQuest Group. As a Help Desk Team Lead, you will be responsible for leading our internal IT Support team and providing general IT service and user support at all levels. **Key Responsibilities** * Provide general IT...

  • IT Support Team Lead

    Vor 4 Tagen

    Hamburg, Hamburg, Deutschland InterQuest Group Vollzeit

    IT Support Team Lead ====================== **Job Summary** We are seeking an experienced IT Support Team Lead to join our team in Hamburg. As a key member of our IT department, you will be responsible for leading our internal IT Support team and providing top-notch service to our end customers. **Key Responsibilities** * Provide general IT service and...

  • IT Support Team Lead

    Vor 4 Tagen

    Hamburg, Hamburg, Deutschland InterQuest Group Vollzeit

    IT Support Team Lead ====================== **Job Summary** We are seeking an experienced IT Support Team Lead to join our team in Hamburg. As a key member of our IT department, you will be responsible for leading our internal IT Support team and providing top-notch service to our end customers. **Key Responsibilities** * Provide general IT service and...

  • IT Support Team Lead

    Vor 6 Tagen

    Hamburg, Hamburg, Deutschland InterQuest Group Vollzeit

    Job Summary:We are seeking an experienced IT Support Team Lead to join our team at InterQuest Group. As a Help Desk Team Lead, you will be responsible for leading our internal IT Support team and providing general IT service and user support at all levels.Key Responsibilities:Provide IT Service and User Support: Offer technical assistance and support to...

  • IT Support Team Lead

    Vor 6 Tagen

    Hamburg, Hamburg, Deutschland InterQuest Group Vollzeit

    Job Summary:We are seeking an experienced IT Support Team Lead to join our team at InterQuest Group. As a Help Desk Team Lead, you will be responsible for leading our internal IT Support team and providing general IT service and user support at all levels.Key Responsibilities:Provide IT Service and User Support: Offer technical assistance and support to...

  • IT Support Team Lead

    vor 1 Woche

    Hamburg, Hamburg, Deutschland InterQuest Group Vollzeit

    Job Summary:We are seeking an experienced IT Support Team Lead to join our team at InterQuest Group. As a Help Desk Team Lead, you will be responsible for leading our internal IT Support team and providing general IT service and user support at all levels.Key Responsibilities:Provide IT Service and User Support: Offer technical assistance and support to...

  • IT Support Team Lead

    vor 1 Woche

    Hamburg, Hamburg, Deutschland InterQuest Group Vollzeit

    Job Summary:We are seeking an experienced IT Support Team Lead to join our team at InterQuest Group. As a Help Desk Team Lead, you will be responsible for leading our internal IT Support team and providing general IT service and user support at all levels.Key Responsibilities:Provide IT Service and User Support: Offer technical assistance and support to...

  • IT Support Team Leader

    vor 1 Monat

    Hamburg, Hamburg, Deutschland Tchibo GmbH Vollzeit

    Wir bleiben anders. Du auch?Tchibo ist eines der führenden E-Commerce-Unternehmen in Deutschland. Durch den Mut, bestehende Strukturen immer wieder neu zu überdenken, haben wir uns erfolgreich etabliert. Im digitalen Bereich arbeiten wir daran, mit innovativen Technologien nachhaltige und effektive Lösungen zu entwickeln. Möchtest du uns dabei...

  • Technical Support Team Lead

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland GDV Dienstleistungs-GmbH Vollzeit

    About GDV Dienstleistungs-GmbHGDV Dienstleistungs-GmbH is a leading IT and business services provider for the insurance industry. As a joint venture between the insurance industry and the German Insurance Association (GDV), we offer a unique combination of technical expertise and industry knowledge.Job DescriptionWe are seeking an experienced Application...

  • Technical Support Team Lead

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland GDV Dienstleistungs-GmbH Vollzeit

    About GDV Dienstleistungs-GmbHGDV Dienstleistungs-GmbH is a leading IT and business services provider for the insurance industry. As a joint venture between the insurance industry and the German Insurance Association (GDV), we offer a unique combination of technical expertise and industry knowledge.Job DescriptionWe are seeking an experienced Application...

  • Lead SCADA, IT

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland EnBW Energie Baden-Württemberg AG Vollzeit

    About the RoleWe are seeking an experienced Team Lead to join our Offshore Engineering department, specifically for the SCADA, IT & OT team. As a Team Lead, you will be responsible for leading a team of around 12 employees, providing disciplinary and professional leadership, and driving the development of the team based on departmental goals.Key...

  • IT Department Team Lead

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland Freie und Hansestadt Hamburg Finanzbehörde Hamburg Vollzeit

    Job Title: IT Department Team LeadCompany: Freie und Hansestadt Hamburg Finanzbehörde HamburgJob Summary:We are seeking an experienced IT Department Team Lead to join our team in Hamburg. As a key member of our IT department, you will be responsible for leading a team of IT professionals and overseeing the implementation of IT projects.Key...

  • IT Department Team Lead

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland Freie und Hansestadt Hamburg Finanzbehörde Hamburg Vollzeit

    Job Title: IT Department Team LeadCompany: Freie und Hansestadt Hamburg Finanzbehörde HamburgJob Summary:We are seeking an experienced IT Department Team Lead to join our team in Hamburg. As a key member of our IT department, you will be responsible for leading a team of IT professionals and overseeing the implementation of IT projects.Key...

  • IT Department Team Leader

    vor 3 Wochen

    Hamburg, Hamburg, Deutschland Freie und Hansestadt Hamburg Finanzbehörde Hamburg Vollzeit

    Job Title: IT Department Team LeaderAbout the Role:We are seeking a highly skilled and experienced IT professional to join our team as a Team Leader of the IT Department at the Finance Authority, Tax Administration in Hamburg. As a key member of our team, you will be responsible for leading and managing the IT department, ensuring the smooth operation of our...

  • IT Department Team Leader

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland Freie und Hansestadt Hamburg Finanzbehörde Hamburg Vollzeit

    Job Title: IT Department Team LeaderAbout the Role:We are seeking a highly skilled and experienced IT professional to join our team as a Team Leader of the IT Department at the Finance Authority, Tax Administration in Hamburg. As a key member of our team, you will be responsible for leading and managing the IT department, ensuring the smooth operation of our...

  • IT Security Operations Team Lead

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland EOS Technology Solutions GmbH Vollzeit

    About the JobEOS Technology Solutions GmbH is seeking a highly skilled IT Security Operations Team Lead to join our team. As a key member of our security team, you will be responsible for guiding and mentoring a team of security professionals to ensure the security of our IT services and infrastructure.Key ResponsibilitiesTeam Leadership: Lead and manage a...

  • Lead SCADA, IT

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland EnBW Energie Baden-Württemberg AG Vollzeit

    About the RoleWe are seeking an experienced Team Lead to join our Offshore Engineering department, specifically for the SCADA, IT & OT team. As a Team Lead, you will be responsible for leading a team of around 12 employees, providing disciplinary and professional leadership, and driving the development of the team based on departmental goals.Key...