Aktuelle Jobs im Zusammenhang mit IT Support Team Lead - Hamburg, Hamburg - InterQuest Group
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SCADA IT Team Lead
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Team Lead SCADA IT
vor 2 Wochen
Hamburg, Hamburg, Deutschland EnBW Energie Baden-Württemberg AG VollzeitAbout the RoleWe are seeking an experienced Team Lead to join our Offshore Engineering department. As a Team Lead, you will be responsible for leading the SCADA, IT & OT team, providing disciplinary and professional leadership to the team members. You will drive the development of the team based on the departmental goals and take responsibility for the...
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IT Service Technician with Team Lead Function
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IT Service Technician with Team Lead Function
vor 3 Wochen
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IT Support Specialist
vor 4 Wochen
Hamburg, Hamburg, Deutschland HIS HANSE IT Systeme VollzeitAbout HIS HANSE IT Systeme GmbHWe are a system house for innovative IT solutions, offering comprehensive IT services and solutions to our customers. Our team is dedicated to providing top-notch support and services to our clients.Job DescriptionWe are seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist,...
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IT-Support Spezialist
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IT Support Specialist
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IT Support Specialist
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Hamburg, Hamburg, Deutschland Total IT Global VollzeitJob SummaryTotal IT Global is a leading provider of IT infrastructure services, offering holistic solutions for hardware and managed services globally. We work closely with our customers to deliver end-to-end support throughout the IT hardware lifecycle, from consulting and procurement to maintenance, support, and disposal.Key ResponsibilitiesProvide first-...
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IT Support Specialist
vor 2 Monaten
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IT Support Specialist
vor 2 Monaten
Hamburg, Hamburg, Deutschland Total IT Global VollzeitAbout the RoleTotal IT Global is a leading provider of IT infrastructure services, offering comprehensive solutions for hardware and managed services globally. We work closely with our clients to deliver end-to-end support throughout the IT hardware lifecycle, from consulting and procurement to maintenance, support, and disposal.Key ResponsibilitiesProvide...
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IT Security Operations Team Lead
vor 2 Wochen
Hamburg, Hamburg, Deutschland EOS Technology Solutions GmbH VollzeitJob DescriptionEOS Technology Solutions GmbH is seeking a highly skilled IT Security Operations Team Lead to join our team. As a Senior Security Engineer with team leadership experience, you will be responsible for guiding and mentoring a team of SecOps professionals to ensure the security of IT services and infrastructure throughout the EOS Group.Key...
IT Support Team Lead
vor 2 Monaten
Job Summary:
We are seeking an experienced IT Support Team Lead to join our team at InterQuest Group. As a Help Desk Team Lead, you will be responsible for leading our internal IT Support team and providing general IT service and user support at all levels.
Key Responsibilities:
- Provide IT Service and User Support: Offer technical assistance and support to users, both face-to-face and through various communication channels.
- Log and Track Support Requests: Document and track reported issues to ensure strict service level agreements (SLAs) are met.
- Oversee Incident Resolution: Oversee the resolution of problems received by the IT Service Desk, escalating when necessary.
- Troubleshoot and Diagnose Issues: Use diagnostic tools to troubleshoot problems and escalate issues as needed.
- Liaise with Regional Offices and Suppliers: Collaborate with regional offices and third-party suppliers to resolve user support issues.
Requirements:
- Minimum 10 Years' Experience: Minimum of 10 years' experience in IT support in a corporate environment.
- Language Proficiency: Business-level proficiency in German and English.
- Troubleshooting and Diagnostic Skills: Experience with troubleshooting in a corporate computing environment, investigation, and diagnostic skills.
- Technical Skills: Proficiency in Microsoft Windows 10, Microsoft Office 365 suite of applications, and Teams. Familiarity with iPhone/iPad technology and mobile apps. General user administration tasks and data/voice cabling and patching skills.
- Experience with Intune, Autopilot, and MS Teams: Experience with Intune, Autopilot, and MS Teams.