Aktuelle Jobs im Zusammenhang mit Client Success Manager - Berlin, Berlin - Adjust
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Client Success Manager
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Client Success Manager
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Client Success Manager
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Client Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Weezevent VollzeitAbout WeezeventWeezevent is a leading provider of online ticketing, cashless payment, and access control solutions for live events of all kinds and sizes. Our flexible system is user-friendly and customizable to meet the unique needs of each event.Job DescriptionWe are seeking a Client Success Manager to join our team in Germany, ideally based in Berlin. As...
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Client Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Weezevent VollzeitAbout WeezeventWeezevent is a leading provider of online ticketing, cashless payment, and access control solutions for live events of all kinds and sizes. Our flexible system is user-friendly and customizable to meet the unique needs of each event.Job DescriptionWe are seeking a Client Success Manager to join our team in Germany, ideally based in Berlin. As...
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Client Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Weezevent VollzeitAbout WeezeventWeezevent is a leading provider of online ticketing, cashless payment, and access control solutions for live events of all kinds and sizes. Our flexible system is user-friendly and customizable to meet the unique needs of each event.Job DescriptionWe are seeking a Client Success Manager to join our team in Germany, ideally based in Berlin. As...
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Client Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Weezevent VollzeitAbout WeezeventWeezevent is a leading provider of online ticketing, cashless payment, and access control solutions for live events of all kinds and sizes. Our flexible system is user-friendly and customizable to meet the unique needs of each event.Job DescriptionWe are seeking a Client Success Manager to join our team in Germany, ideally based in Berlin. As...
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Client Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Weezevent VollzeitAbout WeezeventWeezevent is a leading provider of online ticketing, cashless payment, and access control solutions for live events of all kinds and sizes. Our flexible system is user-friendly and customizable to meet the unique needs of each event.Job DescriptionWe are seeking a Client Success Manager to join our team in Germany, ideally based in Berlin. As...
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Client Success Manager
vor 1 Monat
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Client Success Manager
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Client Success Manager
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Client Success Manager
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Client Success Manager
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Client Success Manager
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Client Success Manager
vor 4 Wochen
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Client Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Weezevent Vollzeit{"h2": "About Weezevent", "p": "Weezevent is a leading provider of online ticketing, cashless payment, and access control solutions for live events. With a presence in Europe and beyond, we offer flexible and user-friendly systems that cater to events of all sizes and types. Our team of over 100 people works across multiple countries, and we're committed to...
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Client Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Weezevent Vollzeit{"h2": "About Weezevent", "p": "Weezevent is a leading provider of online ticketing, cashless payment, and access control solutions for live events. With a presence in Europe and beyond, we offer flexible and user-friendly systems that cater to events of all sizes and types. Our team of over 100 people works across multiple countries, and we're committed to...
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Client Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Weezevent VollzeitAbout WeezeventWeezevent is a leading provider of online ticketing, cashless payment, and access control solutions for live events of all kinds and sizes. Our flexible system makes it user-friendly and customizable to any type of event.Founded in France in 2008, Weezevent has won several awards, including the Innovation Grand Prize of the City of Paris in...
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Digital Client Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland emarsys VollzeitJob Title: Digital Client Success ManagerWe are seeking a highly motivated and experienced Digital Client Success Manager to join our team at Emarsys. As a key member of our global Client Success team, you will be responsible for driving the digital journey for our clients and delivering a seamless, world-class customer experience.Main Responsibilities:Act...
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Digital Client Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland emarsys VollzeitJob Title: Digital Client Success ManagerWe are seeking a highly motivated and experienced Digital Client Success Manager to join our team at Emarsys. As a key member of our global Client Success team, you will be responsible for driving the digital journey for our clients and delivering a seamless, world-class customer experience.Main Responsibilities:Act...
Client Success Manager
vor 3 Monaten
About Adjust: Adjust, a prominent player in the app marketing industry, empowers marketers globally to track and enhance their applications across various platforms, including mobile and CTV. Our comprehensive measurement and analytics suite equips businesses, from emerging digital brands to established companies venturing into app development, with the insights and tools necessary for achieving superior outcomes.
Our Commitment to Diversity: Our international team reflects the diverse backgrounds and experiences of our clients worldwide. We prioritize candidates who value diversity, equity, and inclusion, and who are dedicated to continuous learning and skill enhancement. We strive to foster an environment that promotes belonging and values the contributions of every team member.
Acknowledgments: In Summer 2022, we proudly received multiple accolades, including G2's awards for Easiest Setup, Easiest Admin, Leader, and Easiest To Do Business With. Our Chief Product Officer was recognized with a Top Women in Media Award, and we were honored as the Best Overall Mobile Marketing Solution of 2022, showcasing our commitment to excellence and innovation.
Client Services Overview: Our Client Services team operates with exceptional efficiency, managing client inquiries and partner integrations with speed and precision. We are dedicated to educating our clients and partners, ensuring they maximize the potential of our innovative product.
Role Overview: As a Technical Account Manager for the EMEA region, you will collaborate with a team based in Berlin, working closely with Sales and Integrations. Your primary responsibility will be to deliver an outstanding customer experience, which is crucial for client retention and satisfaction with the Adjust product.
Key Responsibilities:
- Serve as the primary technical contact for clients within Adjust.
- Assist clients in optimizing their use of the Adjust product and resolving any technical issues.
- Conduct regular check-in calls to provide support and maintain strong client relationships.
- Facilitate informed decision-making for clients by validating and testing their setups.
- Collaborate with various departments, including Engineering, Customer Success, and Product.
- Diagnose and troubleshoot issues using both internal and external tools.
- Escalate complex technical challenges to engineers and propose optimization ideas to relevant teams.
Qualifications:
Essential Skills:
- Proficient in managing client expectations.
- Willingness to travel as necessary.
- Strong problem-solving abilities and enthusiasm for addressing complex challenges.
- Excellent verbal and written communication skills in English and Russian.
- Familiarity with AdTech, MarTech, MMPs, or similar SaaS companies.
- Proven capability to independently acquire and apply technical knowledge.
- Experience with terminal operations and data manipulation tools.
- Proficient in using collaboration and productivity applications such as Salesforce, JIRA, Confluence, and Asana.
- Understanding of mobile applications, SDKs, and related technologies.
Preferred Skills:
- Experience in app development and publishing.
- Background in software development, including scripting and tooling (Python, JavaScript, CSS, HTML, etc.).
Benefits:
- Opportunity to influence the ad-tech landscape with a forward-thinking leader.
- International and diverse teams emphasizing transparency, feedback, and enjoyment.
- Professional development and continuous learning opportunities.
- Comprehensive onboarding program to familiarize you with our product.
- Flexible work arrangements, including remote options.
- Generous vacation policy with flexible days off.
- Childcare support (Berlin only) and paid parental leave.
- Additional private health insurance coverage.
- Company pension plan with a significant employer contribution.
- Language classes to improve collaboration with global colleagues.
- Discounted gym memberships and free transportation tickets.
- Wellbeing support through qualified therapists.
- Remote work program with engaging online events.
- Relocation assistance and visa support for you and your family.
