Customer Support Specialist

vor 4 Wochen


Essen, Nordrhein-Westfalen, Deutschland Orizon GmbH, Niederlassung Rhein-Ruhr Vollzeit
Customer Support Specialist (m/w/d) für technischen Service im Inbound - 13,80 €/hUnser Angebot:- Attraktives Arbeitsumfeld mit vielversprechenden Perspektiven
- Tarifliche Vergütung gemäß iGZ/DGB Tarif plus Branchenzuschläge
- Persönliche Begleitung und qualifizierte Beratung während des Einsatzes
- Zugang zu unserem Mitarbeiter-Benefit-Programm Orizon PlusPunkte
- Bis zu 30 Tage Jahresurlaub
Ihre zukünftige Arbeitsstelle:Im Auftrag eines angesehenen Unternehmens suchen wir zum nächstmöglichen Zeitpunkt einen Customer Support Specialist (m/w/d) für den technischen Service im Inbound. Sie können sich auf ein positives Betriebsklima, hervorragende Entwicklungs- und Aufstiegsmöglichkeiten sowie die Option freuen, nach der Einarbeitungsphase an 2-3 Tagen pro Woche im Home-Office zu arbeiten.Ihre Aufgaben:- Betreuung von Kundenhotlines und Servicehotlines für Firmen- und Privatkunden diverser Banken
- Technischer Support im Bereich Online-Banking
- Sachbearbeitung (E-Mails, Forderungen etc.)
- Internetrecherchen
- Beratung von Kunden und Interessenten
Ihr Profil:- Gutes technisches Verständnis (z.B. Office, Internet, Browser, Apps)
- Sehr gute Deutschkenntnisse, Englischkenntnisse von Vorteil
- Freude am persönlichen Kontakt mit Kunden am Telefon
- Lernbereitschaft und Neugierde
- Hohe Service-, Kunden- und Mitarbeiterorientierung
- Flexibilität, Teamfähigkeit, Kommunikationsstärke und Einsatzbereitschaft
Ihr Partner:Sie sind auf der Suche nach Ihrem Wunschjob? Orizon unterstützt Sie dabei. Mit individueller Beratung und persönlicher Betreuung finden wir für Sie die Position, die am besten zu Ihnen passt. Orizon gehört zu den führenden Personaldienstleistern in Deutschland und vermittelt Fach- und Führungskräfte aus allen Berufsfeldern an namhafte Unternehmen.

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