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Customer Support Specialist

vor 2 Monaten


Essen, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH Vollzeit

Customer Support Specialist

Company Overview:

CHO-TIME GmbH is a prominent player in the telecommunications sector, recognized for its commitment to growth and collaborative work culture. We foster a vibrant and supportive environment for our employees.

Job Responsibilities:

  • Manage incoming calls and deliver exceptional customer assistance
  • Provide guidance on mobile and DSL offerings
  • Facilitate the processing of contracts and orders
  • Address general inquiries from customers
  • Ensure accurate maintenance of customer and contract information

Qualifications:

  • Passion for engaging with customers
  • Proficient in computer skills, particularly MS-Office
  • Ability to learn quickly with excellent communication abilities
  • Customer-focused and fluent in German

Benefits:

  • Dynamic role within a diverse team
  • Enjoyable work atmosphere
  • Fitness membership provided by the company
  • Attractive bonus program
  • Employee events and additional perks
  • Opportunities for personal and professional development

Job Type: Full-time, Part-time

Working Hours:

  • Morning Shift
  • Afternoon Shift
  • Day Shift
  • Weekend availability required