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Customer Support Specialist Essen

vor 3 Monaten


Essen, Nordrhein-Westfalen, Deutschland EXPERTS & TALENTS GmbH Vollzeit
Customer Support Specialist Essen (m/w/d)Wir suchen:

Für verschiedene Auftraggeber im Bereich Kundenservice in der Region Essen suchen wir mehrere Customer Support Spezialisten (m/w/d) für den technischen Support und die Kundenbetreuung im Inbound-Bereich.

Was bietet EXPERTS & TALENTS:
  • Unbefristetes Arbeitsverhältnis oder direkte Vermittlung an den Kunden
  • Attraktive Vergütung ab 13,50 €/Std. mit der Möglichkeit zur kontinuierlichen Weiterentwicklung
  • Flexible Arbeitszeiten zwischen 25-40 Stunden pro Woche
  • Regionale Kundenprojekte mit Übernahmemöglichkeiten
  • Bei entsprechender Eignung auch direkte Vermittlung in ein festes Arbeitsverhältnis beim Kunden möglich
  • Persönliche, wertschätzende Betreuung und ein angenehmes Arbeitsumfeld
  • Ein Arbeitsplatz bei einem zuverlässigen und stabilen Arbeitgeber
Ihre Aufgaben:
  • Entgegennahme eingehender Anrufe und Bereitstellung von Informationen
  • Weiterleitung von Anrufen an die zuständigen Abteilungen
  • Pflege von Kundendaten und anderen Datenbanken
  • Sachbearbeitung von E-Mails, Anfragen und weiteren Anliegen
  • Beratung von Kunden und Interessenten
Ihr Profil:
  • Sie haben eine angenehme und freundliche Stimme
  • Die gängigen Office-Anwendungen sowie Internet, Browser und Apps sind Ihnen vertraut
  • Erfahrung im Kundenservice ist wünschenswert, jedoch auch Quereinsteiger sind willkommen und werden eingearbeitet
  • Sie verfügen über sehr gute Deutsch- und Englischkenntnisse
  • Technisches Verständnis ist von Vorteil
  • Hohe Service-, Kunden- und Mitarbeiterorientierung
  • (Optional) Erfahrung mit Online-Banking und/oder entsprechenden Tools
Ihre Bewerbung:

Bitte senden Sie uns Ihre aussagekräftigen Bewerbungsunterlagen als Customer Support Specialist (m/w/d) per E-Mail oder über unser Onlineformular zu.

Wir von EXPERTS & TALENTS sind überzeugt, dass es immer die Menschen sind, die Unternehmen voranbringen. Daher stehen Sie bei uns im Mittelpunkt. Wir entdecken und fördern Experten und Talente bundesweit und sind stolz darauf, ein Unternehmen zu sein, mit dem man gerne zusammenarbeitet. Gemeinsam mit Ihnen gestalten wir Ihre berufliche Zukunft partnerschaftlich, respektvoll und wertschätzend.

Ansprechpartner

EXPERTS & TALENTS Personaldienstleistungen Ruhr GmbH

Wir freuen uns auf Ihre Bewerbung als Customer Support Specialist Essen (m/w/d)