Global Client Lead

Vor 7 Tagen

Frankfurt am Main, Hessen, Deutschland dentsu Vollzeit
About the Role

We are seeking a highly skilled and experienced professional to join our EMEA New Business Team as a Global Client Lead. This is a dynamic and challenging role that requires a strong understanding of the media and communications industry, as well as excellent business development and client relationship management skills.

Key Responsibilities
  • Maintain and further improve our highly successful EMEA new business performance
  • Deliver a pitch-winning total proposition for clients – media planning and buying, commercial, service model
  • Mobilise the best talent in the network to deliver as a team
  • Win pitches profitably, delivering to dentsu Media EMEA strategy, optimising competitiveness, margin and future growth potential for all service lines
What You'll Be Doing
  • Immersing yourself and your team in clients' businesses: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; understanding their business model, how it is performing and what success looks like; knowing clients' products inside out and applying this knowledge to deliver innovative, ambitious plans and service
  • Delivering innovative and ambitious strategic and commercial solutions that balance client and agency values working closely with colleagues and clients
  • Building strong relationships as a trusted advisor with senior client and industry stakeholders, positioning dentsu as a centre of excellence for marketing services
  • Leading pitch teams, mobilising the best talent across the EMEA network, ensuring that every part of the team in every market delivers pitch-winning work, working closely with local market teams across EMEA and global teams where relevant
What You'll Bring
  • An outstanding track record of managing senior client relationships independently
  • Highly commercial - selling value, negotiation, client relationship management skills, being a trusted business advisor
  • Exceptional ability to mobilise and motivate talent quickly, building teams to deliver winning work in short timeframes
  • Experienced business development and client service leader, a skilled negotiator with a proven track record of increasing client portfolios and driving revenue
  • Proven experience in identifying, pitching, negotiating, closing and renewing deals of all types
  • An influencer, able to communicate effectively at all levels of the company and with the ability to flex communication style and approach depending on the audience and outcomes required
  • Excellent listener
  • Ability to manage and coach matrix teams
  • Team player, high levels of drive and ambition – you need to love the thrill of the chase and have a strong desire to win every project
  • Thinking and doing – the ability to come up with big ideas and to be happy completing detailed commercial submissions
  • You thrive under pressure and excel in meeting short deadlines
  • Diplomatic, able to develop strong relationships with key network stakeholders at all levels within the business and externally
  • European languages desirable, but not essential
  • A technical expert and a leader, understands and operates using the Dentsu 8 Ways
Leadership Competencies
  • SET – The Direction
  • GROW – Our Talent
  • ACTIVATE – Radical Collaboration
  • DELIGHT – Our Clients
  • INSPIRE – Others
Inclusion and Diversity

We're proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won't define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That's what we care about.

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