Customer Service Representative
vor 4 Wochen
We are a contemporary hospitality establishment dedicated to providing exceptional service. Our team is seeking a Guest Service Assistant to facilitate seamless operations and deliver outstanding customer experiences.
Your Key Responsibilities:- Greet and assist guests during check-in and check-out processes
- Manage group arrivals and ensure efficient handling of guest inquiries
- Act as a primary contact for guests, addressing their needs and resolving issues
- Maintain up-to-date knowledge of hotel offerings, pricing, and special events
- Enhance revenue through effective upselling techniques
- Handle phone inquiries, process reservations, and maintain a polished appearance
- Comply with established standards and manage financial transactions accurately
- Exemplary communication skills and a positive demeanor
- Strong commitment to delivering high-quality customer service
- Professional appearance with the ability to work both independently and collaboratively
- Excellent organizational abilities and a proactive approach to problem-solving
- A genuine interest in professional growth within the hospitality sector
- Opportunities for training and career advancement
- Advance notification of work schedules
- Complimentary meals and uniforms provided
- Flexible work arrangements
- Discounted accommodation rates at our hotels globally
- Holiday bonuses and rewards
- Referral incentives for employees
- Career progression within the organization
- Comprehensive corporate benefits and cross-property experiences
Join our dynamic team and embark on a rewarding career in the hospitality field. We are transforming traditional service models with innovative concepts and expanding our offerings. Our diverse workforce is committed to ensuring guest satisfaction across our various properties. If you are passionate about hospitality, we invite you to explore your potential with us.
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Customer Service Representative
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Potsdam, Brandenburg, Deutschland Workstation Customer Care VollzeitWe are seeking several Customer Service Representatives to join our team at Workstation Customer Care. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the energy sector.Your Key Responsibilities:Resolve payment discrepancies and handle extension requestsTake on front and back office...
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