Customer Service Representative Energieversorger HOMEOFFICE
Vor 6 Tagen
We are seeking several Customer Service Representatives to join our team at Workstation Customer Care. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the energy sector.
Your Key Responsibilities:
- Resolve payment discrepancies and handle extension requests
- Take on front and back office tasks
- Process contract amendments and updates
- Provide tariff advice and optimization
- Maintain customer data
- Clarify invoice queries
- Engage in written correspondence
Your Profile:
- Previous experience in customer service or sales (preferably in retail)
- Excellent German language skills (written and verbal)
- Good computer skills (MS Office)
- Proficient in email communication
- Basic numeracy skills and creativity
- Flexibility and reliability
We look forward to getting to know you
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