Aktuelle Jobs im Zusammenhang mit Digital Customer Service Representative - Potsdam, Brandenburg - Mittelbrandenburgische Sparkasse
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Digital Customer Service Representative
vor 2 Monaten
Unlock Your Potential as a Digital Customer Service Representative
At Mittelbrandenburgische Sparkasse, we're seeking a skilled and customer-focused individual to join our team as a Digital Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provide personalized support to customers via digital channels, ensuring their needs are met and exceeded.
- Develop and maintain a deep understanding of our products and services, enabling you to offer tailored solutions to customers.
- Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
- Stay up-to-date with industry trends and best practices to continuously improve your skills and knowledge.
- Contribute to the development of new business opportunities and initiatives.
Requirements:
- Completed banking training or equivalent experience.
- Proven experience in retail banking, preferably in Real Estate or Retirement Planning.
- Strong sales, service, and advisory skills, with a focus on building long-term relationships with customers.
- Friendly and approachable personality, with excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Flexible work arrangements and remote work options.
- Generous vacation days and additional holidays.
- Health and wellness programs.
- Family-friendly policies.
- Retirement plans and employee discounts.
- Sustainability perks.
- Employee referral program.
Join Our Team:
We value diversity and encourage candidates from all backgrounds to apply. If you're passionate about delivering exceptional customer service and have a strong desire to grow your career, we'd love to hear from you.
