Customer Service Representative
Vor 4 Tagen
We are seeking a highly skilled and motivated Customer Service Representative to join our team at TCFS Potsdam GmbH. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.
Key Responsibilities- Handle inbound customer calls and respond to customer inquiries in a professional and courteous manner.
- Provide technical support and troubleshooting assistance to customers.
- Work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction.
- Stay up-to-date with product knowledge and technical information to effectively address customer concerns.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Basic knowledge of computer systems and software applications.
- Fluency in German and English languages.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Flexible working hours and remote work options.
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