German-speaking Technical Support Agent in Sofia, Bulgaria
vor 4 Wochen
Join AMSpace Recruitment Consultancy as a German-speaking Technical Support Agent in Bulgaria
Location: Sofia - Bulgaria
Hybrid Work Environment
Are you eager to contribute to a prominent name in the telecommunications sector? Our client, a leader in this field, is seeking German-speaking Technical Support Agents to enhance their vibrant team in Bulgaria.
Key Responsibilities- Efficiently managing and addressing support inquiries.
- Examining system logs to pinpoint and rectify issues.
- Performing remote troubleshooting to assist customers.
- Delivering exceptional technical support and guidance in resolving challenges.
- Fluency in both German and English, with outstanding written and verbal communication abilities.
- Strong analytical and troubleshooting skills.
- A customer-oriented, proactive mindset and a collaborative team spirit.
- Familiarity with networking and Linux is preferred
- Previous experience in a similar position is advantageous but not essential.
- Sign-On Bonus: Begin your journey with a sign-on bonus of 1,000 BGN
- Competitive Compensation: Receive a salary of 4,000 BGN along with potential monthly performance bonuses.
- Work-Life Balance: Enjoy full-time hours from Monday to Friday, 10:00-19:00, allowing you to have your weekends free.
- Convenient Location: Our office is situated in a well-connected area, with a hybrid working model requiring at least 30% in-office presence.
- Supportive Work Environment: Comprehensive initial training and ongoing development programs through Concentrix University.
- Career Advancement: Opportunities for professional growth and career progression.
- Health & Wellness: Access to health and life insurance plans, wellness initiatives, and a Multisport card.
- Relocation Assistance: Support with accommodation and travel expenses for those relocating.
- Additional Perks: Transport allowance, bonuses for significant life events, extra paid leave for educational purposes, corporate discounts, and engaging company events.
Submit your CV in English and take the first step towards a rewarding career with us. This is an opportunity to make a meaningful impact and grow with a company renowned for its excellence and employee satisfaction.
We look forward to meeting you
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