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Client Relationship Manager

vor 3 Monaten


Berlin, Berlin, Deutschland EBSCO Information Services GmbH Vollzeit

Exciting Career Opportunity as a Customer Account Manager

Join EBSCO Information Services GmbH, a prominent global provider of information and management solutions, dedicated to enhancing lives by delivering relevant and trustworthy information precisely when and where it is needed.

As a Customer Account Manager (m/w/d), you will take charge of a variety of responsibilities for clients across Germany, Austria, Switzerland, and Hungary. Acting as a vital link between publishers, clients, and various teams within EBSCO, your duties will encompass effective communication, order management, crafting tailored proposals, addressing customer inquiries, and ensuring uninterrupted access to electronic resources and databases.

Your Qualifications
  • Completed education or equivalent credentials
  • Familiarity with media and information services
  • Experience in customer service, especially with Hungarian enterprises
  • Proactive approach to customer assistance
  • Enjoyment in resolving intricate challenges
  • Commitment to ongoing learning and proficiency in IT systems
  • Fluency in Hungarian, with solid command of German and English
What We Provide
  • International work atmosphere
  • Thorough onboarding and ongoing training opportunities
  • Accessible location with excellent transportation links
  • Travel cost support equivalent to a monthly ticket
  • Flexible working arrangements and remote work options following training