Technical Support Engineer
vor 4 Wochen
Join our dynamic team at JAKALA Germany GmbH as an IT Administrator specializing in macOS. You will play a crucial role in ensuring the efficient operation and support of our macOS devices and associated technology.
Key Responsibilities- Oversee the onboarding process for new team members by procuring hardware and establishing necessary accounts. Ensure secure offboarding and retrieval of devices.
- Enhance the technical configuration of employee workstations, offering expert support and solutions.
- Administer employee accounts across platforms such as Google Suite, Slack, Jira, Confluence, GitLab, and manage software licenses.
- Maintain internal networks, including WLAN, VPN, switches, and firewalls to ensure a robust infrastructure.
- Support video conferencing systems, telecommunication systems, printers, and scanners to facilitate effective communication and document management.
- Attend to the physical office environment, ensuring a seamless technical and aesthetic workspace.
- Background in IT or relevant experience in systems integration.
- Proven experience in IT infrastructure management and support.
- Expertise in Mac / macOS and familiarity with tools such as Google Suite, Slack, Jira, Confluence, GitLab.
- Strong integrity, security awareness, and excellent communication skills in both English and German.
- Flexible employment options, including full-time or part-time roles.
- Hybrid working model with adaptable hours.
- A collaborative and open company culture.
- Support for public transportation, mobility budget, and bike leasing.
- Membership in Urban Sports Club.
- Weekly team meals to foster camaraderie.
- Opportunities to engage in company initiatives.
At JAKALA Germany GmbH, we are committed to making a positive impact on our planet by fostering sustainable practices and prioritizing ethics and quality. We invite you to explore this opportunity with us.
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