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Technical Service Engineer

vor 2 Monaten


Hamburg, Hamburg, Deutschland EcoFlow Vollzeit

We are a leading provider of portable power products, solar technology, and smart home energy solutions. As a Technical Service Engineer, you will play a critical role in supporting our customers and ensuring the success of our products.

Key Responsibilities:

  • Provide technical support for our product series, including troubleshooting and resolving customer issues.
  • Develop and maintain product solution decks and technical materials for product promotion and after-sales service.
  • Provide product demonstrations, training, and technical support to installers, retailers, and end-users.
  • Collaborate with cross-functional teams to drive product innovation and customer satisfaction.

Requirements:

  • Minimum 3 years of experience as a technical service engineer, preferably in the solar panel, power storage, or battery electrical tools industry.
  • Excellent communication skills in both German and English, with the ability to maintain effective communication with both internal teams and clients.
  • Electrical engineering degree preferred.
  • Proficient in using tools such as MS Word, Excel, Visio, and other relevant software.

What We Offer:

  • Competitive salary package and performance-based bonus.
  • Opportunities for professional growth and development in a dynamic and innovative company.