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Technical Support Field Application Engineer
vor 3 Monaten
- Full-time
- Remote options available
- Professional experience required
SECO Northern Europe GmbH is seeking a dedicated Field Application Engineer for Technical Support.
As a key liaison for our clientele, you will play a crucial role in addressing technical inquiries and ensuring customer satisfaction. This position offers flexibility with the possibility of remote work.
Core Responsibilities:
- Deliver technical assistance to the sales team during client engagements.
- Gain insights into customer applications and their specific needs.
- Engage with the technical features of our primary products and innovations in the Embedded Systems domain.
- Assess and execute project-specific feature requests and support inquiries from clients.
- Enhance our knowledge repository for internal teams and clients alike.
- Work collaboratively with specialized colleagues in the Second Level Support team for intricate cases.
Qualifications:
- Degree in a technical field or equivalent qualifications.
- Proficiency with linux-based Embedded Systems.
- Strong analytical and problem-solving capabilities.
- Excellent communication skills.
- Ability to work autonomously as well as collaboratively.
- Fluency in German and a good command of English.
What We Provide:
- A diverse work environment within a growing organization.
- A supportive team atmosphere.
- Opportunities for independent work.
- Flat organizational structures and a contemporary corporate culture.
- Flexible working hours with remote work options.
- Attractive benefits including health initiatives and subsidized perks.
- A modern workspace designed for collaboration.
We look forward to reviewing your application, including your salary expectations and potential start date.
SECO Northern Europe GmbH
