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Technical Support Field Application Engineer

vor 3 Monaten


Hamburg, Hamburg, Deutschland SECO Northern Europe GmbH Vollzeit
Field Application Engineer – Technical Support
  • Full-time
  • Remote option available
  • Professional experience required

SECO Northern Europe GmbH is seeking a dedicated Field Application Engineer for Technical Support.

In this pivotal role, you will serve as the primary technical liaison for our clients, ensuring their needs are met with precision and expertise.

Key Responsibilities:

  • Deliver technical assistance to the sales team during client engagements.
  • Gain insights into customer applications and specific requirements.
  • Engage with the technical facets of our core offerings in the Embedded Systems domain.
  • Evaluate and execute feature requests and support inquiries from clients.
  • Enhance our knowledge repository for internal teams and customers alike.
  • Work collaboratively with the Second Level Support team on intricate issues.

Requirements:

  • Degree in a technical field or equivalent qualifications.
  • Proficiency with Linux-based Embedded Systems.
  • Strong analytical skills and problem-solving capabilities.
  • Excellent communication skills.
  • Ability to work autonomously as well as collaboratively.
  • Fluency in German and a good command of English.

What we offer:

  • A diverse work environment within a growing organization.
  • A supportive team atmosphere.
  • Opportunities for independent work.
  • Flat organizational structures and a contemporary corporate culture.
  • Flexible working hours with remote work options.
  • Attractive benefits, including health initiatives and subsidized perks.
  • A modern workspace in a convenient location.

We look forward to receiving your comprehensive application, including your salary expectations and potential start date.

SECO Northern Europe GmbH