EMEA Enterprise Account Manager

Vor 2 Tagen

Berlin, Berlin, Deutschland Altium Vollzeit
About the Role

As an Enterprise Account Manager at Altium, you will be responsible for selling our platform across a set of target accounts. You will work directly with C-Suite and director-level personas in the enterprise space, building and developing a successful Enterprise Sales team. This role is critical to the continued success of the company, and we are looking for someone who can hit the ground running and inspire the team with new and compelling ideas.

A Day in the Life
  • Act as the primary point of contact for a robust portfolio of assigned Enterprise customers and own the interface (onboarding, ongoing account management, and long-term retention/growth of the relationship and revenue)
  • As an owner of assigned accounts, you will place an emphasis on identifying and communicating readiness levels, requirements, schedules, and risks to realizing forecasted revenue on or ahead of schedule
  • Serve as the team's internal expert in a particular vertical
  • Experience building long-term and successful customer relationships demonstrating empathy, active listening, and resiliency skills
  • Track record of demonstrating sound business judgment, evaluating alternatives, and making recommendations that were adopted and ultimately successful
  • Ability to negotiate successfully, prior and after a contract is signed
  • Excellent written and verbal communication skills, including ability to craft and present professional presentations at all levels
  • Ability to manage execution of significant or complex contracts including initial intake, renegotiation of terms, and schedules
  • Manage and update the pipeline of opportunities within SalesForce
  • Availability and willingness to travel as needed to customer sites and meetings
Requirements
  • 6+ years of business development or account management experience
  • Fluent in German
  • Fluent in French is a plus
  • 6+ years working with customers to support a technical product/service
  • Experience building long-term and successful customer relationships by demonstrating empathy, active listening, and resiliency skills
  • Significant technical knowledge of design software or related technology
  • Ability to synthesize multiple unique requirements and suggest smart solutions, products, or features
  • Track record of demonstrating sound business judgment, evaluating alternatives, and making recommendations that were adopted and ultimately successful
  • Ability to negotiate successfully
  • Excellent written and verbal communication skills, including ability to craft and present professional presentations at all levels
  • Experience in the technology industry is strongly preferred but we will consider candidates with experience selling software as a service product
  • Availability and willingness to travel as needed to customer sites and meetings
What We Offer
  • Pension Benefit
  • Calm App, mental health and wellbeing support
  • Professional development support
  • Employee referral and employee-of-the-month programs
  • Vacation days + paid sick days
  • Special Leave for urgent family matters
  • Home internet allowance
  • Flexible working arrangements available based on role and location
  • Low-cost public transportation
  • Free fruit, snacks, and drinks in the office
  • Free parking
What Matters to Us
  • Big-thinking in pursuit of purpose
  • Diversity of thought
  • Courage of conviction
  • Transparency of intent
  • Ingenuity of AND
  • Agility in action
  • Adaptability of approach
  • Grit in pursuit of mission

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