IT Delivery Manager with Focus on FinOps and Supplier Management

Vor 6 Tagen

Frankfurt am Main, Hessen, Deutschland Union IT-Services GmbH Vollzeit
About the Role

We are seeking an experienced IT Delivery Manager to join our team at Union IT-Services GmbH. As a key member of our Service Catalogue and Supplier Management Team, you will be responsible for developing and implementing a bedarfsoptimiertes (need-optimized) offering of standard IT services, which will be utilized by our IT department.

Key Responsibilities
  • Establish and maintain the FinOps model for cloud services, working closely with our team to ensure effective financial management and cost optimization.
  • Develop and maintain the technical IT Service Portfolio, ensuring it is aligned with customer needs and optimized for efficiency.
  • Oversee the management of IT service providers, setting service levels for infrastructure operation and technical application operation, and ensuring a stable operation and optimal performance.
  • Act as a value-added partner for our departmental managers, supporting them in finding suitable solutions and promoting standardization and cost optimization.
  • Develop and manage the financial planning, billing, and settlement of services provided by our infrastructure service providers.
  • Provide regular reporting on cost development and service usage of the Service Portfolio.
Requirements
  • Completed studies or a well-structured IT education.
  • Interest in IT operation based on ITIL processes.
  • Structured approach to developing standardized solutions for our departments.
  • Good understanding of enterprise IT architecture.
  • Excellent moderation and communication skills, combined with the ability to achieve goals in a partnership-oriented manner with both our service providers and departmental managers.
  • Ability to identify cost-saving potential, stay up-to-date on cost development, and support our controlling team to ensure fair and transparent internal cost allocation.
About Us

We value intensive onboarding and support, as well as regular feedback. We are a team player who approaches challenges with enthusiasm and dedication. We welcome diverse educational backgrounds and work experiences. We offer a range of benefits, including flexible working models, modern work environments, and opportunities for professional development.

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