E-Mobility Technical Support Specialist

vor 3 Wochen


Berlin, Berlin, Deutschland Majorel Berlin GmbH, Betriebsstätte Berlin 2 Vollzeit
Position Overview

Technical Customer Advisor (m/f/d) - E-Mobility

As a leading player in the Digital Business Process Outsourcing sector, Majorel Berlin GmbH is dedicated to delivering exceptional customer service across various industries. We are seeking a dedicated Technical Customer Advisor to support our e-Mobility initiatives.

What We Offer
  • Flexible work arrangements: Full-time or part-time options available
  • Remote work opportunities within Germany
  • Comprehensive training and ongoing professional development
  • Engagement in innovative projects within the e-mobility sector
  • A stable position within a collaborative team environment
  • Modern communication practices and work methodologies
  • Attractive employee benefits and discounts
Your Qualifications
  • A passion for customer service and effective communication
  • A background in technical or electrical fields, or a strong interest in these areas
  • Completed training as an automotive mechatronics technician, with relevant experience
  • Familiarity with e-mobility and charging infrastructure is a plus
  • Strong organizational skills, adaptability, and quick problem-solving abilities
  • Capability to understand and address complex technical issues
  • Excellent communication skills in both German and English
  • Open to career changers with a keen interest in technology and e-mobility
Your Responsibilities
  • Acquire in-depth technical knowledge of our charging solutions
  • Deliver exceptional customer support via phone and email
  • Utilize your automotive expertise to assist with our fast-charging stations
  • Diagnose and resolve issues within complex technical systems
  • Collaborate with on-site experts for effective problem resolution
  • Employ advanced tools and software for troubleshooting
  • Communicate effectively with specialists for error analysis
  • Maintain an independent and organized approach to work


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