![Majorel Berlin GmbH, Betriebsstätte Berlin 2](https://media.trabajo.org/img/noimg.jpg)
E-Mobility Technical Support Specialist
vor 3 Wochen
Technical Customer Advisor (m/f/d) - E-Mobility
As a leading player in the Digital Business Process Outsourcing sector, Majorel Berlin GmbH is dedicated to delivering exceptional customer service across various industries. We are seeking a dedicated Technical Customer Advisor to support our e-Mobility initiatives.
What We Offer- Flexible work arrangements: Full-time or part-time options available
- Remote work opportunities within Germany
- Comprehensive training and ongoing professional development
- Engagement in innovative projects within the e-mobility sector
- A stable position within a collaborative team environment
- Modern communication practices and work methodologies
- Attractive employee benefits and discounts
- A passion for customer service and effective communication
- A background in technical or electrical fields, or a strong interest in these areas
- Completed training as an automotive mechatronics technician, with relevant experience
- Familiarity with e-mobility and charging infrastructure is a plus
- Strong organizational skills, adaptability, and quick problem-solving abilities
- Capability to understand and address complex technical issues
- Excellent communication skills in both German and English
- Open to career changers with a keen interest in technology and e-mobility
- Acquire in-depth technical knowledge of our charging solutions
- Deliver exceptional customer support via phone and email
- Utilize your automotive expertise to assist with our fast-charging stations
- Diagnose and resolve issues within complex technical systems
- Collaborate with on-site experts for effective problem resolution
- Employ advanced tools and software for troubleshooting
- Communicate effectively with specialists for error analysis
- Maintain an independent and organized approach to work
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