Customer Support Specialist
vor 4 Wochen
Customer Support Specialist (m/w/d)
- Various locations across Germany
Full-time
- Temporary employment with potential for permanent placement
Flexible
Our client is one of the leading software developers in Europe, known for delivering high-quality software solutions and IT services.
We support you throughout the application process, providing detailed information about our client in a personal, professional, and trustworthy manner. This position is available through temporary employment with the possibility of permanent placement.
- Handling incoming phone and written inquiries from customers regarding the software programs offered
- Documenting and recording the details of customer inquiries
- Understanding customer processes and directing inquiries to the appropriate solution partner
- Identifying needs for action arising from ongoing service operations
- Proposing suggestions to ensure service targets are met and intervening flexibly in case of identified bottlenecks
- Completed commercial training or equivalent knowledge
- Experience in customer communication via phone
- Proficiency in office software and a good understanding of technical topics
- Strong communication skills, both verbal and written
- Consultative and conversational skills along with a commitment to service
Join us today for a rewarding role as a Customer Support Specialist in the software and IT services sector, working full-time.
WORKING HOURSWHAT TO EXPECT- Flexible working arrangements with the option for remote work
- Individual training and development opportunities
- Comprehensive support in our in-house cafeteria
We connect people and businesses, offering you exciting job opportunities through permanent employment or temporary placements with reputable companies.
We look forward to receiving your comprehensive application, preferably through our online application form. Alternatively, feel free to reach out for a brief phone conversation to learn more about our available positions.
- PERSONAL MANAGEMENT
- GMBH
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