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Application Support Specialist
vor 2 Monaten
Siemens Healthineers AG is a leading global medical technology company that shapes the future of healthcare. Our company is driven by a pioneering spirit combined with a long history of engineering in the ever-evolving healthcare industry.
Job DescriptionWe are seeking a highly skilled Application Support Specialist to join our global team. As a member of our team, you will support our customers, application specialists, and service technicians in the EMEA region in solving complex problems on our systems.
Key Responsibilities:- Analyze customer requests and provide solutions or develop workarounds via phone, email, or remote session
- Report system issues to the Headquarter Support Center and communicate final solutions to customers
- Collaborate with cross-functional teams to resolve technical issues and improve system performance
- Bachelor's degree in radiology or a comparable qualification
- Several years of professional experience in working with Siemens XP products, especially mammography systems
- Good knowledge of the daily clinical workflows of our customers regarding mammography examinations and the associated interventions
- Knowledge of RIS, PACS, and Dicom Standard
- Fluency in English, both written and spoken; further knowledge of German is an advantage
- Good communication skills and experience working in an intercultural environment
- Ability to work on multiple tasks simultaneously and prioritize tasks effectively
This is a fantastic opportunity to join a dynamic and global team that is shaping the future of healthcare. As an Application Support Specialist, you will have the opportunity to work with cutting-edge technology and collaborate with a talented team of professionals.
We offer a flexible and dynamic work environment with opportunities to grow personally and professionally. If you are a motivated and detail-oriented individual with a passion for healthcare technology, we encourage you to apply for this exciting opportunity.
