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Customer Support Specialist
vor 3 Monaten
Position: Service Desk Analyst
Company: Adecco
Responsibilities
- Managing and addressing reported issues via phone or written communication
- Overseeing the ticketing system
- Tracking the status of orders
- Recording all actions taken during the support process
Qualifications
- Experience in customer support is beneficial
- Basic proficiency in MS Office applications
- Interest in IT and technology
- Availability to work in shifts (early/late) and on holidays
- Fluency in both German and English
What We Offer
- Opportunity to work with a respected local client
- Permanent employment contract
- High likelihood of long-term placement
- Competitive hourly wage up to 20€
- Additional payments (holiday and vacation bonuses)
- Option to work remotely (approximately 50%)
- Time off for any overtime worked
- Professional guidance from our Adecco team in Nuremberg
We encourage you to submit your resume through our online application platform. We value diverse applications that contribute to our company’s growth.
Contact Information
For further inquiries regarding this position, please reach out to the designated contact person.
Frequently Asked Questions about Recruitment at Adecco
What is direct recruitment?Direct recruitment involves the employment agency identifying suitable candidates for specific roles within a company and facilitating the connection. Once the placement is made, the agency's involvement concludes.
Is there a cost for recruitment?Recruitment services are always free for applicants at Adecco. Companies utilizing recruitment services incur a fee for each successfully placed candidate.
How does recruitment differ from temporary work?In recruitment, the candidate is permanently employed by the company advertising the position after successful placement through our agency. The relationship with the employment agency ends at that point.
In contrast, temporary work involves the candidate being employed by Adecco and assigned to various client companies on a temporary basis.
How do I apply for recruitment?Explore our recruitment job listings. By selecting 'Apply Now,' you can submit your application directly for the position. We will assist you throughout the subsequent application process.
Additionally, you can proactively apply at any time. We will recommend suitable roles and provide support throughout the process. Contact one of our branches for assistance. We are here to help.
