Key Account Manager
Vor 6 Tagen
About the Role:
Nordex Group is seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for building and maintaining strong relationships with our global key customers.
Key Responsibilities:
- Develop and execute strategies to ensure a healthy long-term relationship with global key customers.
- Support the activity of the global key account in the O&M phase, ensuring seamless operations and minimizing downtime.
- Monitor the performance of assigned key account windfarms, identifying areas for improvement and implementing corrective actions.
- Collaborate with cross-functional teams to resolve technical issues affecting key customers, ensuring timely and effective resolution.
- Provide weekly and monthly activity reports to stakeholders, highlighting key achievements and areas for improvement.
- Act as a high-level mediator in conflicts not resolved at the regional level, seeking win-win compromises that benefit both parties.
- Maintain high-level contact with client corporate leadership, fostering strong relationships and identifying opportunities for growth.
- Facilitate communication between key stakeholders from both organizations, ensuring alignment and cooperation.
- Identify relevant sales opportunities and support the regional structure in negotiating major technical issues agreements (warranty extensions, etc.).
- Support the negotiation of frame agreements or global agreements, ensuring mutually beneficial terms.
Requirements:
- Engineering degree or similar.
- Proficiency in Microsoft Office, Excel, and PowerPoint.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- 10 years of experience in service operations, with a proven track record of success.
- Proactive, team-oriented, and result-driven individual with a strong work ethic.
- Ability to lead high-level global operation/technical forums and facilitate collaboration between stakeholders.
- Responsible, organized, and empathetic individual with a strong commitment to finding win-win solutions.
Nordex Group is an Equal Opportunity Employer:
Nordex Group is committed to equal employment opportunity and welcomes applications from diverse candidates. We are an inclusive employer and strive to create a work environment that is free from discrimination and harassment. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class, and in full compliance with all federal and state laws.
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