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Business Process Supervisor

vor 2 Monaten


Heidenheim an der Brenz, Baden-Württemberg, Deutschland Amazon Heidenheim GmbH Vollzeit

About the Role

As an Operations Lead/Supervisor at Amazon Heidenheim GmbH, you will play a crucial role in ensuring the smooth operation of our business unit. This is a key position that requires strong leadership and analytical skills to drive process improvements and optimize our operational efficiency.

Key Responsibilities

  • Monitor and analyze workflows and performance metrics to identify areas for improvement
  • Develop and implement process improvements to increase productivity and efficiency
  • Collaborate with cross-functional teams to drive business outcomes and achieve company goals
  • Provide coaching and training to team members to enhance their skills and knowledge

Day-to-Day Activities

As an Operations Lead/Supervisor, you will work closely with our Shift/Area Manager to execute the shift plan, prepare shift meetings, and ensure that safety rules and quality processes are followed. You will also be responsible for assisting with projects that aim to improve our operational processes and procedures.

About the Team

Our team at Amazon Heidenheim GmbH is responsible for handling heavy or bulky items such as furniture and large appliances. We manage the entire service from procurement to delivery and product returns, with a focus on safety, productivity, and innovation.

Requirements

  • Advanced German language skills
  • Experience with data analytics and process improvement
  • Proficiency in MS Office

Preferred Qualifications

  • Stakeholder management experience
  • Previous work in operational settings
  • Advanced English language skills