AWS Technical Account Manager

vor 4 Wochen

Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) - H13 Vollzeit
Unlock the Power of AWS with Our Team

Are you ready to be at the forefront of innovation and help customers of all industries and sizes gain the best value and service from AWS? Our team of Technical Account Managers (TAMs) supports our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security, and more.

This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises.

The Role

As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.

Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management.

You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy.

The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.

This position will require the ability to travel 10% or more as needed.

What We're Looking For
  • Experience in technical engineering
  • Bachelor's degree
  • Experience in one or more of the following areas: software design or development, content distribution/CDN, scripting/automation, database architecture, IP networking, IT security, BigData/Hadoop/Spark, operations management, service oriented architecture
Preferred Qualifications
  • Experience with AWS services or other cloud offerings
  • Experience in internal enterprise or external customer-facing environment as a technical lead
  • Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
  • Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect, or in a similar role
  • Practical knowledge of 5G network architecture and callflows and experience in troubleshooting 5G networks

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