AWS Enterprise Support Technical Account Manager

Vor 7 Tagen

Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) - H13 Vollzeit

Are you passionate about helping customers achieve the best value from AWS? As a Technical Account Manager for AWS Enterprise Support, you will be the principal technical advisor and voice of the customer to organizations ranging from start-ups to Fortune 500 enterprises.

This is not a sales role, but rather an opportunity to craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.

You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy.

The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.

This position will require the ability to travel 10% or more as needed.

BASIC QUALIFICATIONS

  • Experience in technical engineering
  • Bachelor's degree
  • Experience in one or more of the following areas: software design or development, content distribution/CDN, scripting/automation, database architecture, IP networking, IT security, BigData/Hadoop/Spark, operations management, service oriented architecture

PREFERRED QUALIFICATIONS

  • Experience with AWS services or other cloud offerings
  • Experience in internal enterprise or external customer-facing environment as a technical lead
  • Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
  • Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect or in a similar role
  • Practical knowledge of 5G network architecture and callflows and experience in troubleshooting 5G networks

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