Customer Support Specialist
vor 4 Wochen
Unlock Your Potential
Are you a motivated student looking to gain valuable experience in customer support? Do you have a passion for helping others and a desire to learn and grow with a dynamic team? We're seeking a talented Student Support Representative to join our team at TeamViewer
About the Role
- Provide exceptional customer support to our clients, addressing their questions and concerns regarding our software.
- Conduct online demonstrations to explain software functionalities and features.
- Assist the team with back-office tasks, such as allocating tickets and resolving issues.
Requirements
- Currently enrolled in a university or college program, preferably in business administration, linguistics, or a related field.
- Fluency in German and English is mandatory, with additional languages a plus.
- Excellent communication skills, both written and verbal.
- Empathy, customer service orientation, and a genuine interest in helping customers resolve their issues.
- Basic understanding of Windows/Mac or a willingness to learn.
What We Offer
- A competitive monthly salary of €1,390.00 for a 20h/week contract, €1,112.00 for a 16h/week contract, and €1,200.00 for an Intern position.
- A fixed student contract with above-average salary and trust-based working hours.
- A dynamic and inclusive work environment with a diverse team of over 70 nationalities.
- Access to our TeamViewer Library and E-Learning Center, offering a wide range of industry-related books and resources.
- A travel subsidy to support your daily commute.
- Attractive workstations with modern equipment, fruits, soft drinks, and other corporate benefits.
Grow with Us
As a Student Support Representative at TeamViewer, you'll have the opportunity to develop your skills, build your network, and make a real impact on our customers' experiences. We're committed to helping you grow and succeed in your career, and we're excited to welcome you to our team
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