Aktuelle Jobs im Zusammenhang mit Customer Engagement Manager - Munich, Bayern - EQS Group
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Customer Engagement Manager
vor 3 Wochen
Munich, Bayern, Deutschland EQS Group VollzeitAbout the RoleWe are seeking a highly skilled Customer Engagement Manager to join our team at EQS Group. As a key member of our Customer Engagement Team, you will play a crucial role in helping our customers achieve maximum return on investment (ROI) from our solutions.Key ResponsibilitiesWork closely with customers to understand their business objectives...
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Customer Engagement Manager
vor 3 Wochen
Munich, Bayern, Deutschland EQS Group VollzeitAbout the RoleWe are seeking a highly skilled Customer Engagement Manager to join our team at EQS Group. As a key member of our Customer Engagement Team, you will play a crucial role in helping our customers achieve maximum return on investment (ROI) from our solutions.Key ResponsibilitiesWork closely with customers to understand their business objectives...
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Customer Engagement Manager
vor 1 Woche
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitJob Description:As a Senior Manager Customer Engagement at Sky Deutschland GmbH, you will play a key role in developing and implementing a commercial customer lifecycle strategy that drives business growth and customer satisfaction.Key Responsibilities:Develop and implement a customer-centric commercial strategy that aligns with Sky's business...
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Customer Engagement Manager
vor 1 Woche
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitJob Description:As a Senior Manager Customer Engagement at Sky Deutschland GmbH, you will play a key role in developing and implementing a commercial customer lifecycle strategy for our Sports WOW (Sky OTT) customer. Your primary responsibility will be to design and execute an efficient contact strategy based on customer segment, products, and behavior. This...
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Customer Engagement Manager
vor 2 Wochen
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitJob Description:As a Senior Manager Customer Engagement at Sky Deutschland GmbH, you will be responsible for developing and implementing a commercial customer lifecycle strategy for our Sports WOW (Sky OTT) customer. This involves creating an efficient contact strategy based on customer segment, products, and behavior. You will also manage all aspects of...
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Senior Manager Customer Engagement
vor 3 Wochen
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitJob DescriptionWe are seeking a highly skilled Senior Manager Customer Engagement to join our team at Sky Deutschland GmbH. As a key member of our commercial team, you will be responsible for developing and implementing a comprehensive customer lifecycle strategy that drives business growth and customer satisfaction.Key ResponsibilitiesDevelop and execute a...
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Senior Manager Customer Engagement
vor 3 Wochen
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitJob DescriptionWe are seeking a highly skilled Senior Manager Customer Engagement to join our team at Sky Deutschland GmbH. As a key member of our commercial team, you will be responsible for developing and implementing a comprehensive customer lifecycle strategy that drives business growth and customer satisfaction.Key ResponsibilitiesDevelop and execute a...
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Customer Engagement Manager
vor 1 Monat
Munich, Bayern, Deutschland Berkshire Hathaway Specialty Insurance VollzeitJob Opportunity:The Regional Customer & Broker Engagement Manager is responsible for driving business growth and expansion through strategic engagement with brokers and customers in South Germany. This role requires close collaboration with product leaders and teams to enhance the company's profile, deepen and expand relationships, and maximize opportunities...
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Customer Engagement Manager
vor 1 Monat
Munich, Bayern, Deutschland Berkshire Hathaway Specialty Insurance VollzeitJob Opportunity:The Regional Customer & Broker Engagement Manager is responsible for driving business growth and expansion through strategic engagement with brokers and customers in South Germany. This role requires close collaboration with product leaders and teams to enhance the company's profile, deepen and expand relationships, and maximize opportunities...
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Customer Engagement Manager
vor 1 Monat
Munich, Bayern, Deutschland Berkshire Hathaway Specialty Insurance VollzeitJob Opportunity:The Regional Customer and Broker Engagement Manager is responsible for driving business growth and expansion through strategic engagement with brokers and customers in South Germany. This role requires close collaboration with product leaders and teams to enhance the company's profile, deepen and expand relationships, and maximize...
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Customer Engagement Manager
vor 1 Monat
Munich, Bayern, Deutschland Berkshire Hathaway Specialty Insurance VollzeitJob Opportunity:The Regional Customer and Broker Engagement Manager is responsible for driving business growth and expansion through strategic engagement with brokers and customers in South Germany. This role requires close collaboration with product leaders and teams to enhance the company's profile, deepen and expand relationships, and maximize...
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Senior Manager Customer Engagement
vor 4 Wochen
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitJob DescriptionWe are seeking a highly skilled Senior Manager Customer Engagement to join our team at Sky Deutschland GmbH. As a key member of our commercial team, you will be responsible for developing and implementing a comprehensive customer lifecycle strategy that drives business growth and customer satisfaction.Key ResponsibilitiesDevelop and execute a...
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Senior Manager Customer Engagement
vor 4 Wochen
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitJob DescriptionWe are seeking a highly skilled Senior Manager Customer Engagement to join our team at Sky Deutschland GmbH. As a key member of our commercial team, you will be responsible for developing and implementing a comprehensive customer lifecycle strategy that drives business growth and customer satisfaction.Key ResponsibilitiesDevelop and execute a...
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Senior Manager Customer Engagement Lead
vor 2 Wochen
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitJob DescriptionWe are seeking a highly skilled Senior Manager Customer Engagement to join our team at Sky Deutschland GmbH. As a key member of our commercial team, you will be responsible for developing and implementing a comprehensive customer engagement strategy that drives business growth and customer satisfaction.Key ResponsibilitiesDevelop and implement...
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Senior Manager Customer Engagement
vor 2 Wochen
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitJob Description:As a Senior Manager Customer Engagement at Sky Deutschland GmbH, you will be responsible for developing and implementing a commercial customer lifecycle strategy for our Sports WOW (Sky OTT) customer. This involves creating an efficient contact strategy based on customer segment, products, and behavior. You will also manage all aspects of...
-
Senior Manager Customer Engagement
vor 3 Wochen
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitJob DescriptionWe are seeking a highly skilled Senior Manager Customer Engagement to join our team at Sky Deutschland GmbH. As a key member of our commercial team, you will be responsible for developing and implementing a comprehensive customer lifecycle strategy for our Sports WOW (Sky OTT) customer base.Key ResponsibilitiesDevelop and implement an...
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Senior Manager Customer Engagement
vor 3 Wochen
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitJob DescriptionWe are seeking a highly skilled Senior Manager Customer Engagement to join our team at Sky Deutschland GmbH. As a key member of our commercial team, you will be responsible for developing and implementing a comprehensive customer lifecycle strategy for our Sports WOW (Sky OTT) customer base.Key ResponsibilitiesDevelop and implement an...
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Customer Engagement Senior Manager
Vor 2 Tagen
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitJob Description:Key ResponsibilitiesDevelop and implement an efficient customer lifecycle management strategy for Sky Deutschland's commercial customers.Manage the development and implementation of a customer-centric contact strategy based on customer segments, products, and behavior.Oversee the implementation of a successful commercial strategy for the...
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ServiceNow Principal Engagement Manager
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Munich, Bayern, Deutschland ServiceNow VollzeitJob Title: ServiceNow Principal Engagement ManagerJob Summary:We are seeking a seasoned leader to join our team as a ServiceNow Principal Engagement Manager. As a key member of our Expert Services delivery team, you will be responsible for leading large, complex customer engagements and driving successful customer outcomes.Key Responsibilities:Lead the...
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ServiceNow Principal Engagement Manager
vor 1 Woche
Munich, Bayern, Deutschland ServiceNow VollzeitJob Title: Senior Project Manager - ServiceNow Expert ServicesJob Summary: We are seeking a seasoned Senior Project Manager to lead our ServiceNow Expert Services delivery team. As a Senior Project Manager, you will be responsible for driving successful customer outcomes by applying your advanced leadership skills and expertise in delivery.Key...
Customer Engagement Manager
vor 2 Monaten
About EQS Group
EQS Group is a leading international cloud software provider in the areas of corporate compliance and investor relations. Our mission is to empower organizations to seamlessly manage compliance processes and provide a comprehensive solution for corporate compliance needs.
Our Culture
We value a trusting environment and lifelong learning for individual development. Our team is dedicated to fostering an inclusive workplace environment that values equal employment opportunities. We believe in the power of diversity and its impact on our overall success.
Key Responsibilities
- Design and execute targeted digital campaigns to nurture customer relationships.
- Collaborate with the marketing team to develop content assets that align with customer needs and interests.
- Define and realize the best online experience for customers around support, product information, and success resources.
- Plan and execute customer journey maps to optimize customer engagement and conversion rates.
- Coordinate with the events team to plan and execute virtual events and online initiatives to engage customers.
- Identify upselling and cross-selling opportunities to drive growth and maximize customer value.
Requirements
- At least 2 years of relevant experience in planning and executing digital after-sales customer experiences, preferably in the B2B and/or SaaS space.
- Commercial mindset and ability to identify up- and cross-selling opportunities that align with customer needs.
- Exceptional project management and interpersonal skills to plan and execute multiple initiatives simultaneously with multiple internal stakeholders.
- Strong understanding of digital customer experience optimization.
- Experience with marketing automation platforms and tools, such as HubSpot, MS Dynamics, or Salesforce.
- Strong analytical skills to measure and analyze campaign performance and make data-driven decisions.
- Proficiency in CRM systems and databases to track customer interactions and analyze data.
- Strong written and verbal communication skills for interacting with customers through digital channels.
- Work on a C1 level in English and German. Additional major European languages would be a plus.
- Bachelor's degree in business administration, marketing, or IT, or equivalent work experience.
