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Customer Support Specialist

vor 3 Monaten


Sankt Augustin, Nordrhein-Westfalen, Deutschland MEDIFOX DAN GmbH Vollzeit
About MEDIFOX DAN GmbH: We are a prominent entity within the ResMed Corp., specializing in delivering software solutions and services tailored for the healthcare and social sectors. Our dedication to innovation and customer satisfaction is matched by our commitment to teamwork and enthusiasm.

What We Provide:
  • Flexible working hours
  • Options for remote work
  • Company-sponsored pension plan
  • Employee stock acquisition program
  • Support for professional growth
  • Thorough onboarding experience
Role Expectations:
  • Managing customer inquiries through various communication channels
  • Facilitating training sessions for AI-driven modules
  • Coordinating customer requests with internal departments
  • Serving as a communication bridge between teams
  • Identifying and reporting product-related issues
Desired Qualifications:
  • Self-sufficient and customer-focused approach
  • Exceptional communication abilities in German
  • Capability to articulate complex ideas simply
  • Prior experience in customer service is advantageous

If you are seeking a role as a Customer Support Specialist - Software Training and Communication, we encourage you to explore this opportunity.