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Business Account Support Associate

vor 3 Monaten


Bonn, Nordrhein-Westfalen, Deutschland SWB Energie und Wasser Vollzeit
Business Client Support Specialist (m/w/d)

Become a vital part of our team at SWB Energie und Wasser, where we excel in delivering exceptional customer service, managing meter readings, processing invoices, and facilitating electronic data transactions. We are on the lookout for a committed Business Client Support Specialist (m/w/d) to join our Customer Service/Billing and Metering department. If you are enthusiastic about influencing the energy sector and wish to contribute to a vibrant team, we encourage you to consider this opportunity.

What We Provide:
  • A competitive compensation package that includes benefits such as a permanent employment contract, annual performance bonuses, 30 days of paid vacation, and retirement plans.
  • Standard working hours of 39 hours per week with weekends off.
  • Subsidized public transport passes, complimentary bike minutes, and leasing options for bicycles and e-bikes.
  • Growth and advancement opportunities through various training initiatives.
Key Responsibilities:
  • Deliver high-quality customer service to our business clientele, addressing billing questions and managing outstanding accounts.
  • Handle data management within SAP and engage in projects aimed at improving departmental efficiency.
Qualifications:
  • Completed education in a business or IT-related discipline.
  • Prior experience in the energy industry, especially in customer service and billing roles.
  • Strong proficiency in IT applications such as SAP/IS-U and Microsoft Office Suite.

If you possess these qualifications, we invite you to submit your application online. We are an equal opportunity employer and welcome applications from individuals with disabilities.