Customer Support Associate
vor 1 Monat
Join the dedicated team at Krückeberg Servicegruppe as a Customer Support Associate. This role offers a unique chance to immerse yourself in a collaborative and nurturing environment, where you can enhance your professional skills while making a meaningful contribution. Enjoy the flexibility of working remotely or from one of our numerous offices and coworking spaces globally.
Key Responsibilities- Assist the customer support team by addressing inquiries through various communication channels including phone, email, and chat.
- Handle customer feedback and resolve complaints effectively.
- Refer complex issues to the relevant departments for resolution.
- Keep the customer database current and accurate.
- Help organize and facilitate customer engagement events.
- Participate in the ongoing enhancement of our service delivery processes.
- Must be at least 18 years old (or 16 with parental consent).
- Possess a friendly and professional attitude.
- Exhibit strong communication abilities and a passion for customer interaction.
- Demonstrate reliability and a team-oriented mindset.
- Have a good understanding of standard Office software.
- Previous experience in customer service is advantageous but not mandatory.
- Become part of a supportive and close-knit team.
- Option to work remotely.
- Access to a network of modern offices and coworking spaces worldwide.
- Potential for competitive allowances.
- Flexible working hours to suit your other commitments.
- Opportunities for both personal and professional growth.
If you are enthusiastic about contributing to a vibrant and diverse volunteer environment, we welcome your interest in joining our team. At Krückeberg Servicegruppe, we appreciate every contribution and provide a platform for you to develop and showcase your skills.
Please note: We kindly request that recruiters or similar agencies refrain from contacting us.
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