Customer Support Associate

vor 2 Monaten

Bonn, Nordrhein-Westfalen, Deutschland Krückeberg Servicegruppe Vollzeit

Join the dedicated team at Krückeberg Servicegruppe as a Customer Support Associate. This role offers a unique chance to immerse yourself in a collaborative and nurturing environment, where you can enhance your professional skills while making a meaningful contribution. Enjoy the flexibility of working remotely or from one of our numerous offices and coworking spaces globally.

Key Responsibilities
  • Assist the customer support team by addressing inquiries through various communication channels including phone, email, and chat.
  • Handle customer feedback and resolve complaints effectively.
  • Refer complex issues to the relevant departments for resolution.
  • Keep the customer database current and accurate.
  • Help organize and facilitate customer engagement events.
  • Participate in the ongoing enhancement of our service delivery processes.
Qualifications
  • Must be at least 18 years old (or 16 with parental consent).
  • Possess a friendly and professional attitude.
  • Exhibit strong communication abilities and a passion for customer interaction.
  • Demonstrate reliability and a team-oriented mindset.
  • Have a good understanding of standard Office software.
  • Previous experience in customer service is advantageous but not mandatory.
What We Offer
  • Become part of a supportive and close-knit team.
  • Option to work remotely.
  • Access to a network of modern offices and coworking spaces worldwide.
  • Potential for competitive allowances.
  • Flexible working hours to suit your other commitments.
  • Opportunities for both personal and professional growth.

If you are enthusiastic about contributing to a vibrant and diverse volunteer environment, we welcome your interest in joining our team. At Krückeberg Servicegruppe, we appreciate every contribution and provide a platform for you to develop and showcase your skills.

Please note: We kindly request that recruiters or similar agencies refrain from contacting us.

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