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Technical Support Specialist
vor 2 Monaten
Job Title: Freelance Level 2 Technical Support Specialist
Location: HAMBURG and MUNICH
We are seeking a skilled Freelance Level 2 Technical Support Specialist to join our team at Glocomms. As a key member of our technical support team, you will be responsible for configuring, troubleshooting, and monitoring the functioning of personal computers and server systems.
Key Responsibilities:
- Configure, troubleshoot, and monitor personal computers, server systems, LAN, and WAN networks.
- Escalate unresolved technical issues and collaborate with IT teams on system and network support.
- Perform preemptive maintenance on telecommunication equipment and provide hardware/software troubleshooting.
- Maintain equipment inventory, assist with software installation, and document system issues.
Requirements:
- 2nd level technician.
- Fluent in German and English.
- Drivers license and own vehicle.
About Glocomms:
Glocomms is a leading provider of telecommunications services. We are committed to delivering exceptional customer service and innovative solutions to our clients.
