Customer Support Freelance | Spanish-speaking

vor 3 Wochen

Berlin, Deutschland Luna Socks Vollzeit

Luna Socks is an e-commerce startup that sells custom pet socks, allowing customers to upload images of their pets to have them printed on high-quality socks. As the leading brand in our sector in Europe, we are expanding into new markets, including Latam. We are looking for a new remote customer support team member who is native in Spanish and answers questions from our Spanish and Latam customers on weekends. Tasks Respond to Customer Queries: Provide timely and professional assistance via email and social media platforms in Spanish. Resolve Issues: Handle complaints, process refunds, manage exchanges, and escalate complex cases to the appropriate team. Order Management: Track orders, answer questions about delivery, and ensure customer satisfaction post-purchase. Brand Advocacy: Represent the company’s values and ensure a positive brand image in every interaction. Requirements Must be proficient in Spanish and fluent in English. Prior experience in customer service is preferred. Strong communication and problem-solving skills. Availability to work over the week (~40hrs).

  • Freelance Support Agents

    vor 2 Wochen

    Berlin, Deutschland Sandbox Interactive Vollzeit

    Sandbox Interactive is the ambitious game development studio behind the award-winning game Albion Online. We started as a small independent group of experienced gaming professionals in 2012, and now employ an international team of more than 80 people. Our team is passionate about making Albion Online the best game it can be, and we’re constantly on the...

  • Freelance Support Agents

    vor 2 Wochen

    Berlin, Berlin, Deutschland Sandbox Interactive Vollzeit

    Join Sandbox Interactive and support the vibrant Albion Online player community as a Freelance Support Agent. We're looking for proactive, empathetic, and tech-savvy individuals fluent in Portuguese, Spanish, or French to help players experience the best of our award-winning MMO across all platforms. Operate within a passionate, international team committed...

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  • Kitchen Helper

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    Berlin-Kreuzberg, Deutschland Mama Rosas Vollzeit

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  • Spanish-Speaking Content Review

    vor 1 Woche

    Berlin, Berlin, Deutschland Polylia Language Hub Vollzeit

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    Pappelallee Berlin, Europe, Germany Sandbox Interactive Vollzeit

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    Berlin, Deutschland Next Big Thing AG Vollzeit

    Job description Vision Makula Makula is developing a new services 4.0 technology that provides small and medium-sized machine manufacturers (SMEs) with an easy-to-use and secure After-Sales Service platform designed to ensure continuous operation despite internal and external uncertainties. It thereby enables small and medium-sized manufacturers to...

  • Spanish-speaking Customer Service Representative

    vor 2 Wochen

    Berlin, Deutschland Pair Finance GmbH Vollzeit

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    Berlin, Berlin, Deutschland Cross Border Talents Vollzeit

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    vor 1 Stunde

    Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client manufactures laser printers and provides enterprise software to a global market. Since several decades, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services world wide - all focused on helping its customers connect employees to the...